[Hiring] Program Manager @9th Way Insignia

Role Description

9th Way Insignia is looking for a Program Manager to lead a team for programmatic execution, performance, and customer coordination for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Software Product Management (SPM), and Corporate (CORP) Service Line Technical Management Support Services. The program provides enterprise-level program, product, and technical management support across the CORP Service Line.

• Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line.
• Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance.
• Develop, maintain, and execute the Contractor Project Management Plan (CPMP).
• Direct preparation and presentation of the biweekly Work Plan.
• Continuously monitor performance and promptly communicate deviations, emerging issues, and potential impacts.
• Oversee development and maintenance of program schedules, milestones, dependencies, deliverable dates, and integrated planning information.
• Lead program risk and issue management.
• Manage staffing and resource allocation across the contract.
• Coordinate with CORP leadership to scope new and evolving support requirements.
• Provide daily management feedback and decision support.
• Oversee contract deliverable planning, review, quality control, submission, version management, and repository maintenance.
• Ensure effective meeting governance.
• Coordinate financial management and reporting activities.
• Oversee stakeholder communications, executive reporting, data calls, high-visibility inquiries, and management briefings.
• Champion continuous process improvement and innovation.
• Ensure the team follows VA-approved methodologies and governance processes.
• Coordinate cross-functional support across various technical disciplines.
• Manage contractor performance against the PWS performance objectives.
• Ensure timely response to Government requests, data calls, reporting requirements, and document retrieval needs.
• Plan and execute transition activities, knowledge transfer, documentation handoff, personnel offboarding, and continuity of operations.

Qualifications

• Bachelor's degree or Associates + 4 additional years of experience or 8 additional years of experience with no degree.
• 8 years of experience.
• Demonstrated experience managing contract performance across scope, schedule, cost, quality, staffing, risk, communications, deliverables, and customer satisfaction.
• Demonstrated ability to lead multidisciplinary teams.
• Experience developing and maintaining project/program management plans.
• Strong working knowledge of Agile and hybrid delivery environments.
• Experience with federal IT governance and performance reporting.
• Ability to communicate effectively with senior Government executives and cross-functional delivery teams.
• Ability to synthesize complex program, technical, financial, and operational information.
• Demonstrated leadership in identifying performance issues and managing organizational change.
• Working knowledge of Microsoft 365 and program collaboration/reporting tools.
• Ability to satisfy VA personnel security and information security requirements.

Requirements

• Project Management Professional (PMP) certification or equivalent recognized program/project management credential (preferred).
• Progressively responsible program/project management experience.
• Experience managing federal Government IT programs or task orders of comparable complexity.
• Experience supporting Department of Veterans Affairs OIT or a similarly large federal IT portfolio.
• Experience managing Firm-Fixed-Price, Time-and-Materials, and Cost-Reimbursable work.
• Familiarity with VA VIP, Product Line Management, SAFe Agile, DevSecOps, and VA program management governance processes.

Benefits

• Medical, Dental, Vision.
• Voluntary Life Insurance.
• 401(k).
• Basic Life A&D.
• STD, LTD.
• PTO.
• Telehealth.
• Paid holidays.
• FSA, HSA.
• Employee Assistance Program (EAP).
• Traveling Assistance.

Salary Range

$125,000 — $150,000 USD. 9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary.

Clearance/Background Investigation

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Legal

We’re an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.