[Hiring] Program Delivery Manager @Fiserv

Role Description

A successful Delivery Manager at Fiserv leads complex delivery initiatives that advance enterprise transformation, Agile adoption, and scalable execution across technology and business teams. This role strengthens program delivery, portfolio governance, and operational discipline by partnering across product, engineering, PMO, and senior stakeholder groups. Success in this position improves execution predictability, aligns strategic priorities, and supports high-quality outcomes across global delivery programs.

What you will do?

• Lead end-to-end delivery of complex programs and initiatives, ensuring alignment to scope, timelines, budget, quality, and strategic business objectives.
• Drive Agile transformation and process improvement efforts by enhancing delivery frameworks, team operating models, planning practices, execution discipline, and governance maturity across programs and portfolios.
• Establish and maintain portfolio governance processes, including delivery reviews, risk and issue management, dependency tracking, milestone reporting, escalation frameworks, dashboards, metrics, and executive-level reporting on program health and outcomes.
• Partner with product, engineering, PMO, and senior stakeholders to prioritize initiatives, align resources, improve execution across interconnected workstreams, and support engineering delivery practices across product and technology lifecycles.
• Lead cross-functional coordination across global teams, influence stakeholders to resolve blockers and competing priorities, and contribute to PMO leadership through delivery standards, best practices, governance consistency, and continuous improvement.

Qualifications

• 10+ years of experience in delivery management, program management, portfolio management, or related roles leading complex enterprise initiatives.
• 10+ years of experience leading Agile transformation, delivery operating model improvements, or scaled delivery practices across large organizations.
• 10+ years of experience with program delivery, portfolio governance, dependency management, executive reporting, and risk management in enterprise environments.
• Bachelor’s degree or higher in Business, Information Systems, Engineering, Project Management, or a related field, or an equivalent combination of education, related experience, and/or military experience.

Requirements

• 1+ year of experience in financial services, payments, or fintech organizations.
• 1+ year of experience using portfolio reporting and work management tools such as Jira, Clarity, Azure DevOps, or similar platforms.
• 1+ relevant certification such as Certified Scrum Professional (CSP), SAFe, Project Management Professional (PMP), or equivalent certification.

Salary Range

$136,000.00 - $225,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

Our commitment to Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.