[Hiring] Implementation Manager @Fusion Health

Role Description

• Lead full-cycle implementation projects, managing scope, deliverables, and timelines.
• Coordinate across Fusion teams and client stakeholders to define goals and ensure alignment.
• Oversee EHR configuration, customization, and data migration to deliver smooth transitions.
• Facilitate training and system adoption sessions to build confidence and engagement.
• Partner with clinical and IT teams to optimize workflows and ensure regulatory compliance.
• Proactively identify risks, resolve challenges, and keep projects on track.
• Communicate clearly and consistently with clients, keeping them informed every step of the way.
• Document progress, decisions, and configurations to ensure continuity and transparency.

Qualifications

• Bachelor’s degree and 5+ years of experience, ideally in healthcare technology.
• Hands-on experience with EHR implementations, integrations, or healthcare workflow optimization.
• Demonstrated technical aptitude: experience with system configuration, data migration, and validation processes.
• Familiarity with HubSpot, project management platforms (Jira, Confluence, Smartsheet), and client success or support tools.
• Strong communication and stakeholder management skills - ability to translate technical into practical.
• Experience working with API integrations or SQL-based reporting is a plus.
• A collaborative mindset and a bias toward action; proactive in moving projects forward.
• Ability and willingness to travel to Fusion offices and client sites as needed.

Requirements

• This is a fully remote position open to candidates in any U.S. time zone.
• Schedule flexibility is required to support clients and teammates across multiple regions.
• This position description is not intended to be exhaustive, and other duties may be assigned as they arise.
• It is not expected that applicants have any familiarity with Fusion’s proprietary applications, healthcare software, or corrections/public health business processes.
• Qualified candidates will be able to demonstrate related experience and transferable skills that will work well with the Fusion team.
• At this time, this position is not eligible for employment sponsorship.

Benefits

• Salary Range: $90,000 – $110,000.
• Compensation is designed to be competitive within our size and industry.
• Comprehensive total rewards package includes benefits, flexibility, and growth opportunities.
• Individual pay decisions are informed by several factors, including location, experience, qualifications, skillset, and internal equity across the organization.
• Each compensation decision is made thoughtfully, with consideration for both the candidate’s unique profile and our commitment to pay parity.