[Hiring] Implementation Consultant @Open Text Inc.

Role Description

A Implementation Consultant role at OpenText is more than just managing software deployments. It is an opportunity to help healthcare organizations improve patient care by enabling seamless interoperability between physicians, hospitals, laboratories, radiology providers, and EMR systems. As a key contributor, you will lead and coordinate complex implementation projects, bringing together IT professionals and clinical stakeholders to deliver innovative integration solutions that enhance clinical workflows and operational efficiency. Your expertise will directly impact how healthcare providers access critical patient information, helping our partners deliver better outreach services and ultimately improving the patient experience.

• As the Implementation Consultant you will be responsible for defining project scope, creating and maintaining project plans driving projects to completion.
• You will monitor and drive the day-to-day operational aspects of your projects, including managing the scope, delegating tasks, and ensuring your team hits their milestones for successful and timely implementations of the EMR-Link solution.
• Proactively identify project risks, analyze solutions, and take decisive action to resolve issues.
• Maintain appropriate project documentation and communicate project status to management team.
• Run strategic and project-focused meetings.
• As an integration and workflow specialist, you will be the EMR and EMR-Link technical expert who guides and educates your team through the implementation process.
• Work with the Implementation team and the lab/radiology team to continually improve the implementation process to ensure the highest customer satisfaction, including improvements in documentation, tools, training, etc.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field, or an equivalent combination of education and experience.
• 5 or more years’ experience using or implementing Centricity EMR or other EMRs.
• Working knowledge of laboratory and/or radiology clinical operations.
• Project management experience leading day-to-day operations.
• Proven successes leading Healthcare IT programs.
• Working knowledge of HL7 and Interface implementations.
• Well grounded in computer, network, and internet technologies.
• Excellent verbal and written communication skills; ability to communicate complex issues clearly and concisely.
• Able to write customer-facing documentation.
• Ability to work from home; must be extremely disciplined and able to work well remotely.
• Experience and focus on delivering quality solutions to customers.

Benefits

• Thoughtfully designed benefits package that supports physical, emotional, and financial wellbeing.
• Details about compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range

$71,100 - $106,700; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.