[Hiring] Digital Project Manager @DEPT®

Role Description

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

DEPT® is looking for a Digital Project Manager to join an embedded client marketing team. This person will own multiple campaigns from initial request through launch and reporting.

• Translate high-level business requests into clear, actionable campaign briefs
• Define campaign objectives, audiences, key messages, deliverables and measures of success
• Lead project kickoffs and debriefs, resolving gaps and answering team questions
• Manage multiple campaigns across creative development, reviews, approvals, production, QA, publishing and reporting
• Review copy, design and execution against the brief, customer need and expected quality standard
• Provide clear, consolidated feedback and constructively challenge work that is not strong enough
• Ensure work is substantially developed and requires only focused input from senior client stakeholders
• Coordinate cross-functional teams and manage priorities, timelines, dependencies and changing requirements
• Provide clear updates on progress, decisions, risks and next steps
• Identify and resolve problems independently, escalating only when broader support or decisions are required
• Apply campaign results and learnings to improve future work
• Hands-on experience building and launching campaigns within notification platforms, including targeting, personalization, URLs/deep links and other technical campaign configurations
• Ability to troubleshoot campaign-build and publishing issues, including JSON-based configurations, through QA and successful deployment

Qualifications

• Seven or more years of experience in integrated marketing, campaign management, digital production or a related discipline
• Experience independently managing campaigns from brief through launch
• Strong strategic and business judgment, with a customer-focused mindset
• Confidence reviewing copy and design and providing clear, constructive direction
• Excellent project-management, prioritization and problem-solving skills
• Experience leading creative, development, QA, publishing and other cross-functional partners
• Strong stakeholder-management and communication skills
• The ability to turn ambiguity into clear direction and actionable plans
• A proactive, entrepreneurial approach and strong sense of ownership
• The ability to operate autonomously across multiple projects in a fast-moving environment
• Experience working within an embedded or highly integrated client-agency model is preferred

Requirements

• The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

Benefits

• A flexible, hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme
• 15 days paid holiday annually (plus Public Holidays)
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday
• Enhanced family friendly policies to support new parents
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations
• Inspirational Talks, bringing the outside in with regular guest speakers and events
• Learning and Development, supporting your growth with continuous opportunities to learn and advance
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications