[Hiring] Delivery Operations Specialist @Accenture

Role Description

We are looking for a proactive, Spanish-speaking Project Manager with experience in operations, compliance, or business process management. The successful candidate will have excellent attention to detail, strong analytical and organisational skills, and the ability to manage complex workflows across multiple stakeholders. They should be comfortable working with data, driving process improvements, resolving issues, and ensuring operational excellence in a dynamic environment.

• Manage end-to-end operational workflows for the Spanish market, ensuring compliance, accuracy, and timely delivery across all workstreams.
• Review and validate publisher eligibility and readiness requirements, maintaining accurate records and resolving data discrepancies.
• Oversee offer preparation and validation activities, ensuring data integrity and operational readiness.
• Manage contract lifecycles, including execution, tracking, renewals, amendments, and milestone monitoring.
• Coordinate payment-related activities, support non-standard payment requirements, and partner with finance and compliance teams to ensure accurate processing.
• Act as the primary Spanish-speaking point of contact for local stakeholders, providing guidance, issue resolution, and escalation management.
• Track project milestones, risks, dependencies, and operational performance, providing regular status updates and reporting.
• Conduct data audits and quality checks to maintain accuracy across systems and processes.
• Develop and maintain process documentation, playbooks, training materials, and knowledge resources to support operational consistency and business continuity.
• Collaborate with cross-functional teams including Legal, Finance, Operations, Compliance, and Business stakeholders to drive successful outcomes.
• Identify opportunities to improve processes, enhance efficiency, strengthen controls, and support continuous operational improvement.

Qualifications

• High School Diploma or GED
• Any Graduation
• Certificate in Project Management
• 3 to 5 years of experience
• Fluent in Spanish (C2) and English (C2)

Requirements

• Lead end-to-end operations for the Spanish market, ensuring compliance, data accuracy, and timely execution across domains, offers, contracts, and payments.
• Act as the primary Spanish-speaking point of contact for stakeholders, resolve operational issues, monitor milestones, maintain documentation, conduct data audits, and drive process improvements to support efficient and compliant programme delivery.
• Manage the end-to-end operational workflow for the Spanish market, from publisher eligibility and readiness reviews through offer validation, contract execution, and payment processing.
• Coordinate with legal, finance, compliance, and business stakeholders, perform data validation and audits, track milestones, manage escalations, maintain documentation, and support continuous process improvements.
• Proven ability to manage complex workflows, maintain data integrity, coordinate cross-functional teams, track milestones, resolve escalations, and deliver accurate results.
• Strong communication and organisational skills.

Company Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

• Approximately 791,000 people serving clients in more than 120 countries.
• Strong ecosystem relationships in technology, cloud, data, and AI.
• Broad range of services across Strategy & Consulting, Technology, Operations, Industry X, and Song.
• Commitment to creating 360° value for clients, shareholders, partners, and communities.