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Delivery Manager @Storyteller

[Hiring] Delivery Manager @Storyteller

Mar 29, 2025 - Storyteller is hiring a remote Delivery Manager. 💸 Salary: up to £60k per year, full time permanent contract. 📍Location: UK.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Join Storyteller's dedicated team as a Delivery Manager, where you will be at the forefront of a dynamic, fast-paced environment, driving the successful integration of our Stories platform for high-profile clients.

  • Responsible for the seamless delivery of projects from the post-sale phase through to launch and the initial period of live operation.
  • Active improvement and development of all processes around delivery to improve client satisfaction.
  • Grabbing hold of projects and making them your own, being the person who knows and cares the most about the clients you are integrating.
  • Initiating delivery projects, aligning plans with client expectations and business objectives.
  • Running client onboarding calls, helping to define the spec and leading them through the process of integrating our product.
  • Controlling project schedules, tracking milestones, and adjusting timelines as necessary using project management tools.
  • Maintaining transparent client communication, managing stakeholder expectations, and negotiating scope changes effectively.
  • Reviewing client integrations of our product to ensure they are to spec and feedback any issues to app integrators.
  • Running CMS training with clients to ensure they can use the platform effectively.
  • Identifying and proactively engaging with problems to generate, evaluate and propose possible solutions.
  • Managing post-launch support, ensuring a smooth handover to Customer Success.
  • Working with teams across the company - most of our projects are a blend of tech and content.
  • Contributing to improvements in the way we work and deliver Storyteller to clients.
  • Ensuring that project documentation and processes are up-to-date and accurate across all projects.

Qualifications

  • Experience in delivering or managing web- or app-based projects in the private sector.
  • Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders.
  • A real interest in AI, technology and recent advancements.
  • Proactive attitude; you’re always first on the scene grabbing hold of things.
  • A self-starter who has a strong sense of ownership and initiative.
  • A detail-oriented individual who ensures that all work is completed with accuracy, precision, and thoroughness.
  • Experience communicating directly with customers.
  • Experience in negotiating and drafting requirement specifications.
  • The ability to identify, analyse and solve problems efficiently and effectively.
  • The ability to manage multiple tasks and projects simultaneously.
  • An understanding of project management methodologies.
  • Proficiency in Microsoft Office suite and experience using online project management software such as Jira and/or Airtable.

Requirements

  • Up to £60k per year, full time permanent contract.
  • Up to 60k EUR per year (or currency equivalent), full time contractor contract.
  • Fully remote working.
  • Access to benefits (country dependent).
  • The working hours for this role will be 9am-5:30pm GMT.

Recruitment Process

  • Firstly, you will be asked to complete an online video which will involve answering a mixture of questions.
  • Secondly – if your interview goes well, you will be sent a follow-up exercise (for which you will be compensated) that aims to test your project management and problem solving skills.
  • Depending on the outcome of this exercise, you will be invited for a final interview with Andy, our Head of Delivery.

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Before You Apply
📍 Be aware of the location restriction for this remote position: UK
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Delivery Manager @Storyteller
Project Management
Salary 💸 up to £60k per year, full time permanent contract
Remote Location
UK
Job Type unspecified
Posted Mar 29, 2025
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📍 Be aware of the location restriction for this remote position: UK
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