[Hiring] Change Coordinator @Strive Pharmacy

Role Description

As a Change Coordinator at Strive, you will play a pivotal role in keeping our operations moving with clarity, speed, and purpose. In this role, you will be the connective tissue between teams and change - coordinating change requests from intake to resolution and ensuring our workflows run efficiently across the organization. You will partner closely with workflow owners and cross-functional stakeholders to maintain the health of our workflow boards, drive accountability, and keep progress visible. We're looking for someone who leads with confidence - someone who can rally teams in the right direction on calls, in Slack, and across Asana boards to ensure changes are executed cleanly and communicated clearly every step of the way. This role sits within the Project Management Office and reports directly to the Manager, Organizational Change and Internal Communications.

Key Responsibilities

• Serve as the primary coordinator for change requests - owning the process from initial intake through discovery, routing, and resolution.
• Lead discovery calls for incoming change requests, partnering with requestors and stakeholders to define scope, urgency, and the right path forward.
• Facilitate ad-hoc status calls to address blockers, surface risks, and keep change request momentum on track.
• Support workflow owners in managing day-to-day workflow progress, ensuring tasks are moving through stages efficiently and nothing falls through the cracks.
• Actively monitor and maintain the health of workflow boards in Asana, flagging stalled tasks, outdated statuses, or capacity concerns in real time.
• Coordinate cross-functional communication across active change requests, ensuring the right people have the right information at the right time.
• Provide continuous updates to affected departments and involved stakeholders within change request tasks and channels of communication.
• Escalate issues and report change request status to PMO Leadership or relevant stakeholders as needed.
• Create and maintain clear, accessible documentation for change requests and workflow processes.
• Drive continuous improvement within the PMO by identifying process gaps and contributing to smarter, more scalable ways of working.

Qualifications

• Bachelor’s degree in Business, healthcare, or related field.
• Proven working experience (2 - 3 years) in a change/project coordinator role, administrative role or a related field.
• Excellent written and verbal communication skills.
• An understanding of agile project management methodologies, such as Scrum or Kanban, and experience applying them in a professional setting.
• Solid organizational skills, including multitasking and time-management.
• Strong communication skills.
• A collaborative mindset.
• Proficiency in project management software tools.

Preferred Qualifications

• CAPM Certification is a plus.
• Creative problem-solving skills.
• High attention to detail.
• Experience using Asana.

Work Environment

This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.

Annual Salary

$70,000 — $80,000 USD

Benefits

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date.
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider.
• Paid time off.
• Sick time.
• FSA and HSA options.
• Parental leave.
• 401(k) with employer matching.
• Life insurance.
• Vision and dental insurance.
• Veterinary insurance.

Culture

Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.

EEO

Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

Disclaimer: Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.