[Hiring] AI Project Manager @TEKsystems

Role Description

The Project Manager will lock arms with companies ServiceNow AI Product Owner to drive the following:

• PROJECT REPORTING:
  • Perform overall project management activities for internally managed workstreams
  • Create and maintain the project schedule with milestones
  • Capture internal stakeholder progress, risks, and assumptions
  • Facilitate risk management efforts
  • Report on project data points weekly
• IMPLEMENTATION PARTNER ONBOARDING:
  • Facilitate vendor resource onboarding and offboarding
  • Facilitate environment access and hardware provisioning for vendor resources
  • Facilitate internal system integration for tools and accelerators
  • Manage ongoing vendor access changes
• DEVELOPMENT ENVIRONMENT & FOUNDATIONAL DATA:
  • Coordinate provisioning and preparation of the AI development environment
  • Coordinate instance sync activities around delivery milestones
  • Coordinate foundational data improvements with data owners and stakeholders
  • Gather workstream leader approval on data definitions and changes
  • Escalate environment or data blockers that put the schedule at risk
• READINESS & REMEDIATION:
  • Coordinate the technical and knowledge readiness review process across internal teams
  • Assign remediation items to accountable internal owners and track them to closure
  • Escalate remediation capacity shortfalls as a schedule risk
  • Coordinate with the AI Knowledge and Response Quality Lead so readiness findings flow into a single backlog
• CHANGE MANAGEMENT & ORGANIZATIONAL ADOPTION:
  • Coordinate change management efforts across regions
  • Facilitate stakeholder alignment sessions and internal communications delivery
  • Coordinate HR workforce impact efforts
  • Track training material updates to completion
• SECURITY, LEGAL & COMPLIANCE COORDINATION:
  • Schedule and host compliance checkpoints with internal stakeholders
  • Manage action items from checkpoints through to closure
  • Track ES Data activities that may affect the project
  • Escalate unresolved compliance items that gate a release

Qualifications

• Project management
• Agile
• Stakeholder management
• Program management
• Implementation
• Project coordination
• ServiceNow
• AI
• Project Manager
• Programme management
• Now Assist
• PMP certification
• MS Project

Requirements

• Expert Level
• Contract position based out of Arlington, VA

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)