[Hiring] Vice President, Product @SafelyYou

Role Description

Our product works; how we build hasn't kept up. Our product and technology teams own customer outcomes, built on shared platforms. As VP of Product, you lead the product management team and own the portfolio: one committed roadmap, where investment goes, and which bets get funded, changed, or stopped. The CPTO sets overall direction and the VP of Engineering owns delivery; you own product execution. You'll inherit a capable team ready for a stronger operating model, and part of the job is deciding what to keep, rebuild, and stop. Operators are choosing their technology partners for the next decade, and you'll have a seat at the leadership table as we earn that choice. Every improvement you ship reaches residents, families, and caregivers. You'll work daily with the CPTO and VP of Engineering, and closely with Sales, Marketing, Customer Success, our clinical team, Operations, and Strategy.

Key Responsibilities

• The Numbers You'll Own
  • Customer NOI: Own SafelyYou's impact on operator NOI per resident, proven with outcome data in each care setting.
  • Wellness AI and staffing intelligence: Build both into scaled product lines alongside Safety AI.
  • Throughput: Double the rate of committed features launched to customers within the next year, measured by release to market and adoption, not tickets closed.
• What You'll Own
  • One roadmap: A single customer-facing roadmap tied to company objectives. Sales sells what's committed.
  • The portfolio: Allocate investment across customer-facing teams, shared platforms (AI, data and integrations, devices, hardware), and longer-horizon bets, and make stage-gate calls on evidence.
  • The operating model: With the VP of Engineering, run annual strategy, quarterly planning, and published decision rights. Build the operations support PMs need to focus on outcomes.
  • The ecosystem: Drive partner adoption so SafelyYou insights reach caregivers inside the EHR and eCall systems they already use.
  • Trusted AI: Clear accuracy and false-alarm standards, privacy by design, and evidence before anything reaches the field.
  • The market: Be in the room with our largest operators, shape pricing and packaging with Sales and Marketing, and represent product at industry events and with investors.
  • The team: Coach, level, and hire product managers, and build a bench of future leaders.

Qualifications

• The hard requirement: you've led product managers through an operating-model change, such as functional teams to outcome and platform teams, on products that combine hardware, AI/ML, and cloud software.
• 10+ years in product, including 5+ years leading PMs across multiple product areas.
• AI/ML, hardware, and platform or partner-ecosystem products shipped to market, including stage-gated development, certification, and field reliability.
• Enterprise B2B credibility: You've carried a product number, not just supported one.
• A decisive player-coach and clear writer who earns engineering's respect.
• Strongly preferred, and learnable: healthcare or senior living experience, and regulated products (HIPAA, life-safety).

Salary Range

$260,000 - $280,000 USD commensurate with experience

Benefits

• A mission-driven company culture
• Fully remote
• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
• 401k Program
• Monthly Education, Well-being & WFH stipends
• Non-accrual PTO
• Growth Potential
• Company Retreats
• Medical & Family/Parental Leave