[Hiring] Vice President 2 - Account Management @EXL

Role Description

The VP, Data and AI Growth Partner, Strategic Accounts is a senior, client-facing growth leader responsible for expanding AI, analytics, and data-driven transformation opportunities for strategic accounts in our Healthcare business. This role requires deep, hands-on familiarity with core healthcare systems and operations — payer, provider, and intermediary platforms spanning claims, care/case management, provider networks, and health plan administration — to credibly shape AI and data transformation roadmaps with client executives.

Responsibilities

• Strategic Growth & Revenue Ownership
  • Own revenue growth targets across assigned strategic accounts.
  • Lead the creation and conversion of AI-driven opportunities, including net-new deals, expansions, and multi-year transformation programs.
• Client Value Realization
  • Act as a senior point-of-contact for ongoing AI and analytics programs, ensuring value realization and executive satisfaction.
  • Proactively identify whitespace opportunities by understanding evolving client priorities, competitive dynamics, and transformation roadmaps.
  • Strengthen multi-threaded relationships across technology, operations, analytics, and digital leadership teams.
• Executive Engagement & Thought Leadership
  • Engage CIO, CDAO, CTO, COO, and business-unit leadership to shape AI, data transformation, and digital modernization strategies.
  • Translate complex AI/ML capabilities into business-aligned narratives and investment cases.
  • Host executive briefings, thought-leadership sessions, and innovation workshops focused on AI and data-driven possibilities.
• Solutioning & Deal Leadership
  • Lead solutioning of high-impact AI and analytics programs in partnership with solution architects and delivery leaders.
  • Guide creation of proposals, value cases, roadmaps, and transformation frameworks tailored to client challenges.
  • Collaborate with cross-functional teams on RFP/RFI responses, rapidly structuring compelling narratives and architectures.
• Partnering with the Delivery Organization
  • Work hand-in-hand with the broader EXL delivery teams to steer go-to-market strategies, messaging, and client expansion motions.
  • Identify cross-portfolio opportunities including data engineering, cloud modernization, MLOps, digital operations, and industry-specific AI solutions.
  • Contribute to shaping scalable offerings, reusable narratives, and industry point-of-view content.

Qualifications

• 15+ years in consulting, technology, analytics, or AI services with a focus on enterprise transformation, ideally including P&L ownership of large-scale healthcare (payer, provider, or intermediary) portfolios.
• Demonstrated success in account growth, consulting-led selling, or AI/analytics portfolio expansion.
• Strong understanding of modern data and AI ecosystems: cloud platforms, data engineering, MLOps, ML governance, and applied machine learning use cases.
• Demonstrated, hands-on expertise with core healthcare systems and operating models across payer, provider, and intermediary environments — including claims administration, care/case management, provider network and network adequacy platforms, member/patient engagement systems, and multi-cloud modernization of legacy healthcare IT estates.
• Ability to engage and influence executive stakeholders using structured narratives, value propositions, and business cases.
• Excellent communication, executive presence, and strategic storytelling ability.
• Deep background working with payers, providers, or similar healthcare organizations, with a track record of owning $25M+ healthcare P&Ls and driving double-digit account growth through core systems modernization and AI/automation-enabled transformation.
• Experience in roles such as Growth Leader, AI/Analytics Strategist, Technology Consulting Lead, VP/Client Partner for Healthcare & Life Sciences, or similar senior client-executive positions accountable for both delivery excellence and revenue growth.

Preferred

• Deep background working with payers, providers, or similar healthcare organizations, with a track record of owning $25M+ healthcare P&Ls and driving double-digit account growth through core systems modernization and AI/automation-enabled transformation.
• Experience in roles such as Growth Leader, AI/Analytics Strategist, Technology Consulting Lead, VP/Client Partner for Healthcare & Life Sciences, or similar senior client-executive positions accountable for both delivery excellence and revenue growth.