[Hiring] Technical Product Manager @UnitedHealth Group

Role Description

The Enterprise Strategy & Transformation Team is a transformation powerhouse across UHG businesses and aims to drive consumer centricity through innovation at scale. We achieve our mission through our team of dedicated experts in analytics, data science, intelligent process discovery, re-engineering and automation who work at zero distance across Optum and UHC. We garner relevant insights on current challenges faced by each business, predict trends, and deploy the most advanced and scalable solutions to achieve the healthcare quadruple aim: satisfied patients, clinician wellbeing, affordable health care, and high-quality outcomes.

As a Product Owner on our AI and Automation team, you have a key role in designing automated solutions for existing business processes and supports redesigning processes in line with business requirements and the organization's digital strategy. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Work with business partners to identify business need, project scope, perform feasibility analysis, and prioritize deliverables.
• Define the need and primary objectives, develop and document business requirements to ensure clients' needs are captured and delivered.
• Collaborate with Developers, Quality Assurance Analysts, Architects, Business Partners and other Technology teams to ensure requirements and design are completely understood.
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects.
• Ensure that deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need.
• Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to build and execute against Product Roadmaps and Release Plans.
• Own, prioritize, and maintain the Product Backlog, including definition of user stories and acceptance criteria, assess impact of defects including providing key input on decisions.
• Communicate progress, status, risks and issues regularly with Automation Leadership, partners and stakeholders. Problem solve issues and provide timely responses and solutions.
• Utilize AI and automation tools in day-to-day product management activities to improve efficiency, accelerate delivery, and identify opportunities for continuous process improvement.

Qualifications

• High School Diploma/GED
• 2+ years of experience creating and maintaining effective relationships in a professional environment
• 2+ years of healthcare experience
• 2+ years of proficiency experience utilizing Microsoft Excel, Word, and PowerPoint
• 1+ years of experience gathering and working through business and/or technical requirements
• 1+ years of experience communicating with leadership

Requirements

• 2+ years of experience with CSP Facets Claims processing
• 2+ years of experience as a business analyst
• 2+ years of experience utilizing Microsoft Visio
• 1+ years of experience working on Automation, AI or Project Redesign projects
• 1+ years of experience in the Software Development Lifecycle (SDLC), including Waterfall and Agile Methodologies
• 1+ years of experience with SQL
• 1+ years of experience with the following tools/applications: SAS, Tableau, Jira, Rally
• 1+ years of experience of leadership presentation experience
• 1+ years of experience understanding of workflow-based logic and conceptualize it as an automated solution
• 1+ years of experience leveraging AI tools to support day-to-day work activities

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)