[Hiring] Technical Services Product Manager @Pax8

Role Description

Join Pax8 as a Product Manager (Technical Services) and help shape how the technology our people rely on every day evolves, scales and creates greater value across the business.

This is product management with a different kind of customer: Pax8 itself. Technical Services is our internal IT organization, responsible for much of the technology and services our people use to get work done. As Product Manager, you'll bring product thinking to that environment, creating clear roadmaps, understanding what our internal customers need and helping technical teams focus their capacity on the work that delivers the greatest business value.

Importantly, this isn't a traditional software Product Manager role supporting software engineering teams or building a commercial product for market. You'll work across a broad and evolving internal technology landscape, partnering with technical specialists and business stakeholders to determine what we should prioritize, why it matters and how it connects to Pax8's strategy.

We're also evolving how we work with AI. At Pax8, AI isn't simply about producing more. It's about creating capacity for better thinking, stronger relationships and more time understanding our customers. You'll have the opportunity to grow alongside that technology and help define what great AI-enabled product management looks like.

Qualifications

• Substantial product management expertise, with experience turning complex customer or business needs into clear priorities and roadmaps.
• Proven roadmap ownership, including connecting individual initiatives to broader business strategy and desired outcomes.
• Strong business judgment, particularly when balancing high demand against limited team capacity.
• Excellent influencing and negotiation skills, with the confidence to have constructive conversations when the answer needs to be "not yet" or "no."
• Demonstrated stakeholder management, communicating effectively with people across different functions and levels of an organization.
• A practical understanding of Agile ways of working, including managing and continually refining backlogs.
• Strong analytical and problem-solving skills, with the ability to create clarity in ambiguous or rapidly changing situations.
• Technical fluency that allows you to collaborate credibly with technical specialists without needing to own or dictate the solution.
• Experience with product workflow platforms such as Jira, or the ability to become productive with them quickly.
• Curiosity about AI-enabled ways of working, especially how AI can create capacity for better strategic thinking and stronger customer relationships.

Requirements

• Build meaningful technology roadmaps.
• Turn competing demands into clear priorities.
• Become a trusted partner to the business.
• Balance strategy with the unexpected.
• Bring customer problems to life.
• Create visibility and confidence.
• Use AI to create capacity for better work.

Benefits

• 401(k) with Company Match
• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance
• Flexible Open PTO
• Paid Sick Leave
• Paid Parental Leave
• RTD EcoPass (eligible Colorado-based employees)

Company Description

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business.

Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.