[Hiring] Senior Product Owner / Scrum Master @Ontrac Solutions

Role Description

OnTrac is seeking a Senior Product Owner / Scrum Master to join a contractor program supporting a Google Cloud Platform application development engagement. This is an onshore-only role that carries both sides of delivery.

• On the product side, you own the vision, the roadmap, and the backlog, setting direction for the team and deciding what gets built and in what order.
• On the process side, you serve as Scrum Master to one or more teams, facilitating ceremonies, coaching the group toward self-organization, and removing impediments.
• Lead a large, multi-team program in close partnership with program leadership and customer stakeholders.
• Keep sprint objectives on track and delivery aligned to the customer's priorities and approval cycles.
• Strong facilitation, coaching, and communication skills are required, along with a solid grounding in Scrum and other Agile frameworks.
• This is a growing, service-oriented technical practice, and we are looking for people who want to build a long-term career here.

Engagement

• Expected start date: as soon as possible
• Location: United States only, fully remote
• Onshore-only role — you must be located in, and authorized to work in, the country where the work is delivered, for the full duration of the engagement

Primary Duties

• Product Vision and Direction: Set and communicate the product vision and roadmap, giving the development team and stakeholders clear direction on where the product is going and why.
• Backlog Ownership: Own the product backlog end to end, writing user stories, defining acceptance criteria, and refining the backlog.
• Prioritization: Balance scope, budget, and timeframe when ordering the backlog, focusing the team on the work that carries the most value.
• Release Planning: Plan product releases, set expectations for the delivery of new functionality, and schedule benchmarks and upgrades.
• Servant Leadership: Lead and coach the Scrum team(s) on self-organization and cross-functionality.
• Facilitation: Run all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Impediment Removal: Identify impediments early and work actively to clear them.
• Coaching and Mentoring: Coach the development team and stakeholders on Agile principles and practices.
• Stakeholder Communication: Act as the primary point of contact between the team and stakeholders.
• Metrics and Reporting: Track and report progress, velocity, and other relevant measures.
• Scaling Agile: Contribute to scaling Agile practices across the program.
• Continuous Improvement: Drive improvement through effective retrospectives.
• Team Leadership and PMO Collaboration: Lead and motivate the delivery team across disciplines.

Required Credentials

• Located onshore, in the country where the work is delivered, and authorized to work there for the full duration of the engagement.
• Bachelor's degree in a related field. A master's degree is an asset.
• SAFe experience, including certification and application across at least two or three programs.

Required Qualifications

• A thorough grasp of Agile principles and values and of the Scrum framework.
• Previous experience as a Product Owner, with a track record across all stages of the product life cycle.
• The ability to set and communicate a clear product vision and to translate stakeholder needs into well-formed user stories.
• Experience identifying and removing impediments to team progress.
• Strong coaching and mentoring skills.
• Excellent communication, presentation, interpersonal, and conflict-resolution skills.
• Experience working with cross-functional teams.
• At least seven years of experience in a technical, engineering, or software development environment.
• Experience managing a team of engineers.
• Experience delivering in large or complex enterprise environments.
• Strong organizational, time-management, analytical, and problem-solving skills.
• Familiarity with Agile and work-management tools such as Jira, Confluence, Azure DevOps, and Smartsheet.
• A positive approach to change and the ability to adapt as the engagement evolves.

Useful Qualifications

• IT consulting experience.
• Project management certification, such as PMP.
• Certified Scrum Master (CSM) and/or Certified Scrum Product Owner (CSPO).
• Experience delivering and managing projects on Google Cloud or another major public cloud.
• Business systems analysis certification or experience.
• Experience with other Agile frameworks, such as Kanban or Lean.
• Experience scaling Agile with frameworks such as LeSS or Nexus.
• Experience leading distributed teams.
• Experience running training sessions and workshops.

Pathway to Success

Be prepared, work with intentional effort, and offer no surprises for our clients and teammates. Your success starts with the direction you set for a growing delivery practice.

Expectations

• Customer Facing: You will work with customers regularly, sometimes daily and other times weekly or bi-weekly.
• Onboarding and Training: The first several weeks are given over to onboarding, covering learning materials and assignments.