[Hiring] Senior Manager of Monetization Strategy & Pricing @PointClickCare

Role Description

As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.

Key Responsibilities

• Support pricing & packaging initiatives:
  • Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
  • Own select pricing projects and support the Director in broader strategic initiatives.
• Assist in monetization of new products:
  • Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
• Conduct market & customer research:
  • Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
• Build financial models & run analyses:
  • Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
  • Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
  • Translate insights into actionable recommendations for pricing and monetization.
• Monitor key metrics:
  • Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
• Collaborate cross-functionally:
  • Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
• Enable sales & customer teams:
  • Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
  • Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
• 3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company.
• Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
• Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
• Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
• Experience with financial modeling, pricing analysis, and market research.
• Ability to connect insights to actionable recommendations and business outcomes.

Requirements

• Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
• Comfortable working cross-functionally and building relationships across teams.
• Able to influence decisions through data, logic, and a customer-focused perspective.
• Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
• Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.

Preferred Experience

• MBA or advanced degree is a plus.
• Healthcare or Post-Acute Tech Experience.

Benefits

• Benefits starting from Day 1!
• Retirement Plan Matching.
• Flexible Paid Time Off.
• Wellness Support Programs and Resources.
• Parental & Caregiver Leaves.
• Fertility & Adoption Support.
• Continuous Development Support Program.
• Employee Assistance Program.
• Allyship and Inclusion Communities.
• Employee Recognition … and more!