[Hiring] Program Manager, Solution Innovation @Cencora

Role Description

The Program Manager, Solution Innovation is responsible for managing the solution innovation workstreams, governance process, and operating pathway that moves ideas, concepts, pilots, and solution opportunities through disciplined evaluation, prioritization, stage-gate review, roadmap alignment, and execution tracking. Reporting to the Group Product Owner – Solution Innovation and Design, this role ensures the solution innovation pathway is clearly documented, consistently applied, transparent to stakeholders, and aligned with CPS product and solution development priorities.

This role supports product strategy execution by translating innovation priorities, market insights, customer needs, and leadership decisions into structured program plans, committee routines, stage-gate deliverables, roadmap updates, and implementation requirements. The role maintains the operating infrastructure that enables the Group Product Owner, Product Development Committee, solution teams, commercialization partners, analytics, legal/compliance, operations, and other stakeholders to evaluate and advance innovation opportunities in a repeatable and measurable way.

This role does not own product strategy or final product prioritization decisions; instead, it owns the program management discipline, governance administration, process documentation, stakeholder coordination, dependency tracking, and reporting routines required to support timely and effective solution innovation decisions. The Program Manager ensures innovation items are organized, stage-gate materials are complete, committee decisions are captured, roadmap and backlog data are maintained, and risks, issues, decisions, and follow-ups are visible and actionable.

Qualifications

• Bachelor’s degree required in business administration, marketing, product management, project/program management, healthcare administration, information systems, engineering, or a related field; equivalent experience may be considered.
• 6+ years of experience in product management, product strategy, program management, project management, business operations, innovation operations, or a related field required.
• Experience managing cross-functional workstreams, governance processes, stage-gate models, product roadmaps, innovation pipelines, or product lifecycle processes preferred.
• Experience supporting senior stakeholders, committees, governance forums, and executive reporting preferred.
• Experience in healthcare, pharmacy services, technology-enabled services, product development, or portfolio/program management preferred.
• Certification in agile, scrum, product management, project management, or program management preferred.

Requirements

• Strong program and project management skills, including scope, schedule, milestone, dependency, risk, issue, and communication management.
• Ability to manage multiple related workstreams directed toward common strategic objectives while maintaining reliable reporting and stakeholder alignment.
• Strong understanding of product management concepts, including product strategy, roadmaps, requirements, business cases, lifecycle planning, go-to-market readiness, value metrics, and operational readiness.
• Ability to facilitate stakeholder discussions, build alignment across competing priorities, and translate decisions into action plans and implementation requirements.
• Strong organizational skills, attention to detail, and ability to maintain accurate documentation, decision logs, process artifacts, and governance records.
• Ability to communicate effectively both orally and in writing with technical and non-technical audiences, senior stakeholders, cross-functional teams, and business partners.
• Strong analytical, conceptual, and problem-solving skills with ability to evaluate program risks, process gaps, dependencies, and potential solutions.
• Ability to create clear executive summaries, roadmap views, committee materials, status reports, dashboards, process documentation, and presentations.
• Ability to use collaboration, product management, and program management tools to track work, communicate status, manage documentation, and maintain stakeholder visibility.
• Ability to work independently, exercise judgment, manage ambiguity, prioritize effectively, and escalate issues appropriately.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, Outlook, and related project/program management or collaboration tools such as Jira, Confluence, Microsoft Project, Smartsheet, Planner, or similar platforms preferred.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.