[Hiring] Product Operations Specialist @New Law Business Model

Role Description

Help Build the Systems Behind NewLaw's Next Stage of Growth. Do you love figuring out how things could work better—and then making it happen? Are you someone who can look at a complicated process, connect the dots between teams and technology, and turn it into something simpler, smarter, and more scalable?

At NewLaw Business Model (“NewLaw” or the “Company”), we're reimagining how lawyers build successful, fulfilling practices. We combine education, coaching, technology, and managed services to help estate planning lawyers grow thriving businesses while creating better experiences for the families they serve.

We're investing in our Operations team to build the systems, processes, and infrastructure needed to support that growth. That's where you come in: We're looking for a Senior Product Operations Specialist who brings together technical expertise, strategic thinking, and a love of solving complex business problems.

This isn't a traditional project coordination or product administration role. You will serve as an internal operational consultant and business systems architect, have a meaningful voice in product development, lead cross-functional initiatives, and design and govern the operational systems that deliver our products.

If you love both the thinking and the doing, this might be your kind of role.

Qualifications

• Experience in Product Operations, Business Systems, Technical Operations, or a comparable operational advisory or systems architecture role.
• Strong technical skills with CRM platforms, workflow automation, and connected business systems.
• Demonstrated ability to exercise independent judgment in designing system workflows, establishing integration standards, and resolving complex operational breakdowns.
• Experience leading cross-functional projects with full ownership over project scope, timelines, and deliverables.
• Strong systems thinking, analytical skills, and experience using data to drive strategic business improvements.
• Ability to collaborate with Product Managers, Engineers, and functional leaders to turn business needs into working solutions.
• Excellent communication, organizational, and problem-solving skills.

Requirements

• Experience with HubSpot, Docebo, Asana, Zapier, or Make.
• A background in SaaS, digital education, memberships, or managed services.
• Experience evaluating and executing platform migrations, complex product structures, or third-party integrations.
• Familiarity with APIs, webhooks, or AI-enabled workflows.

Benefits

• 100% Remote Work at a Profitable, Growing Company
• Recession-Proof Industry, Product, and Audience
• Comprehensive Medical, Dental, and Vision Insurance
• 401K Retirement Program w/Discretionary Company Match
• Flexible Paid Time Off*
• Opportunities for Career Growth and Leadership Development
• Be Part of a Mission-Driven Company Transforming the Legal Industry

Company Description

NewLaw Business Model is not currently hiring or registered to employ individuals in the State of California for this position.

This is a 100% remote position open to qualified candidates authorized to work and residing anywhere in the continental United States, with the exception of California.