[Hiring] Product Manager – Enterprise Health @Medical Informatics Engineering/Enterprise Health

Role Description

We are seeking a Product Manager to help drive the continued evolution of the Enterprise Health occupational health platform. The ideal candidate will have strong SaaS product management experience, a customer-first mindset, and the ability to translate complex enterprise workflows into intuitive, scalable solutions that deliver measurable customer and business value.

This role will lead product discovery, strategy, and execution for meaningful areas of the Enterprise Health product portfolio. Initial areas of focus may include:

• Core occupational health capabilities such as medical surveillance
• Case and injury management
• Compliance programs
• Absence management
• Reporting and analytics
• Related workflows

The Product Manager will partner closely with:

• Customers
• Engineering
• Design
• Client Success
• Product Marketing
• Regulatory and clinical stakeholders
• Other Product Managers

This includes proactively identifying opportunities to apply AI, automation, and emerging technologies to improve workflows, user experiences, and customer outcomes.

Product Management at MIE is organized around coherent customer problems, workflows, and capabilities. Areas of ownership may evolve over time as customer needs, product strategy, and organizational priorities change. Product Managers are expected to develop deep expertise in the areas they own while maintaining a broad understanding of how those capabilities connect across the Enterprise Health platform.

This is not a task execution or requirements-management role. This role is responsible for:

• Understanding customer problems
• Shaping product direction
• Making informed prioritization decisions
• Owning product outcomes from discovery through adoption and continuous improvement

Key Responsibilities

• Product Strategy & Discovery
  • Lead discovery with customers and stakeholders to understand workflow challenges, unmet needs, regulatory considerations, and opportunities for improvement
  • Develop deep expertise in assigned product areas, including the users, workflows, business processes, and market dynamics they support
  • Translate customer, market, and product insights into clearly defined problems, product opportunities, and prioritized initiatives
  • Define product direction and roadmap priorities aligned to customer outcomes, competitive differentiation, and business strategy
  • Identify and evaluate opportunities where AI, automation, and emerging technologies can fundamentally improve or reimagine customer workflows and product experiences
  • Validate problems and solutions through customer research, workflow analysis, prototyping, data, and iterative feedback
  • Identify opportunities to simplify complex workflows and improve efficiency, usability, and customer value
• Product Development & Delivery
  • Own assigned product capabilities end-to-end, from discovery and problem definition through delivery, launch, adoption, measurement, and continuous improvement
  • Partner with Engineering and Design to translate validated customer problems into scalable, intuitive product solutions
  • Balance customer needs, usability, scalability, regulatory requirements, technical considerations, and business value when shaping solutions
  • Work closely with other Product Managers to manage dependencies and ensure cohesive experiences across the Enterprise Health platform
  • Identify opportunities to modernize existing capabilities while preserving the depth, configurability, and reliability required by complex enterprise customers
  • Partner with Engineering and Design to prototype, validate, and deliver AI-enabled capabilities where they create meaningful customer and business value
• Commercialization & Adoption
  • Partner with Product Marketing, Client Success, Sales, and other go-to-market teams to lead and drive successful launches, adoption, and customer value realization
  • Define measurable outcomes and KPIs tied to product usage, workflow efficiency, customer value, adoption, and business impact
  • Measure product performance and use real-world data and customer feedback to drive continuous improvement
  • Support product positioning, enablement, documentation, and release readiness
  • Develop a strong understanding of the competitive landscape and contribute to how Enterprise Health differentiates in the occupational health market
• Product Leadership & Collaboration
  • Serve as the product lead for assigned capabilities and establish clear direction, priorities, and measurable outcomes
  • Collaborate with other Product Managers to manage cross-product workflows, dependencies, and opportunities
  • Partner with clinical and regulatory stakeholders to ensure relevant requirements and real-world workflows are reflected in product decisions
  • Work with Engineering and technology leadership to evaluate opportunities created by AI, automation, data, and emerging technologies
  • Contribute to broader Enterprise Health product strategy and portfolio planning
  • Communicate clearly with leadership and cross-functional teams on priorities, tradeoffs, progress, risks, and outcomes
  • Demonstrate strong ownership while remaining adaptable as product priorities and areas of responsibility evolve

Qualifications

• Bachelor's degree in a related field preferred, or equivalent practical experience in SaaS, healthcare technology, or enterprise software product management
• 3+ years of product management experience in SaaS, enterprise software, healthcare technology, or another workflow-intensive product environment
• Demonstrated experience owning complex product capabilities or workflows end-to-end and working cross-functionally with Engineering, Design, and customer-facing teams

Requirements

• Strong product discovery and problem-framing abilities
• Ability to develop deep expertise in complex customer workflows and translate that knowledge into product strategy and solutions
• Ability to prioritize based on customer impact, strategic fit, differentiation, business value, and ROI
• Strong understanding of enterprise workflows and systems
• Ability to simplify complex problems without oversimplifying customer requirements
• Strong analytical skills and an outcome-oriented approach to product management
• Excellent stakeholder communication and alignment skills
• Comfort operating in ambiguity and evolving product environments
• Curiosity about AI and emerging technologies and the ability to identify practical applications within customer workflows
• High emotional intelligence, ownership mentality, and bias toward action

Preferred Qualifications

• Experience in healthcare IT, EHRs, occupational health, or regulated enterprise software
• Experience with medical surveillance, workplace injury management, case management, absence management, compliance, reporting, or related enterprise workflows
• Experience working with reporting, analytics, or data-intensive product capabilities
• Experience with configurable enterprise software and complex enterprise customers
• Experience modernizing legacy platforms or complex systems
• Experience using AI-enabled tools in product development or delivering AI-assisted workflows, automation, or intelligent product capabilities
• Experience driving adoption and measurable customer value in enterprise SaaS

Benefits

• Competitive compensation
• Comprehensive benefits package including medical/dental/vision insurance
• 401k with company match
• Paid-Time off
• Quarterly bonus program
• Flexible work schedule
• Remote work