[Hiring] Product Manager @CreatorIQ

Role Description

We’re looking for a Product Manager who wants to own how brands actually talk to creators at scale. This role owns CreatorIQ’s messaging product: the unified inbox and composer that creator marketing teams live in every day, the sending infrastructure underneath it, and the automation and agentic layer we’re building on top.

Messaging is where creator relationships are won or lost, and the opportunity is to let AI do the work a manager currently does one message at a time, on infrastructure that can actually carry it.

If you love turning a messy, high-volume communication problem into workflows that marketers trust — and you have the taste to tell when AI-drafted outreach genuinely sounds like the brand versus when it’s impressive-looking slop a creator will ignore — you’ll fit right in.

In this role, you'll get to:

• Take real ownership of the creator messaging experience end to end — inbox, composer, threads, templates — iterating from messy problem to shipped feature.
• Own the agentic layer of messaging: outreach that drafts itself, sequences that adapt, and automations a marketer can trust to run without watching.
• Shape how brand voice and comms style become real product primitives, so automated messaging sounds like the customer instead of like a template.
• Partner with engineering on the sending infrastructure all of this rests on: flexible mailbox connectivity (Gmail, Outlook, SMTP, IMAP/POP), isolated per-customer sending environments, dedicated domains and reputation, tracking, and volume throttling.
• Make deliverability a product feature rather than a support ticket — authentication setup a non-technical user can actually complete, domain warm-up, bounce and unsubscribe handling, and clear in-product answers when a message doesn’t send.
• Run discovery with real users — creator marketing managers, agency teams, program ops — and turn their workflows, volumes, and frustrations into clear requirements.
• Look beyond the backlog. Spot opportunities across the messaging and marketing agent roadmap, challenge assumptions, and help shape where the product goes next — including channels past email, like SMS, WhatsApp, and platform DMs.

Qualifications

• You’ve spent 4+ years in product management (or equivalent technical product ownership) in B2B SaaS — titles matter less than the work.
• You have a builder’s mindset. You prototype.
• You have genuinely good product taste, specifically for AI output.
• You either understand email deliverability — SPF/DKIM/DMARC, domain and IP reputation, warm-up, bounce and complaint handling — or you’ll go deep on it fast.
• You’re comfortable with how modern AI features work in practice.
• You’re technical enough to hold your own on infrastructure conversations.
• You can map workflows fast, write clear requirements, and explain your thinking without needing a meeting to do it.
• You’re curious, self-driven, low-ego, and allergic to “that’s not my job.”
• Comfortable working with distributed teams.

Requirements

• Experience shipping email or messaging software — marketing automation, sales engagement, CRM, or an ESP.
• Familiarity with AWS SES or comparable sending infrastructure, and with mailbox integrations (Google Workspace, Microsoft 365, SMTP/IMAP).
• Experience with responsive email HTML, template systems, or WYSIWYG editors.
• Experience with SMS/MMS, WhatsApp Business, or social DM integrations, including the consent and compliance requirements that come with them.
• Familiarity with customer-facing APIs, webhooks, or enterprise integrations.
• Experience with influencer marketing, creator workflows, or martech.

Benefits

• People: work with talented, collaborative, and friendly people who love what they do.
• Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
• Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
• Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
• Medical insurance, life insurance, and business travel insurance.
• Stock options as part of our equity-sharing program.
• Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.