[Hiring] Product Manager @ThriveCart

Role Description

You’ll work on features from discovery through launch and iteration. You’ll work daily with engineering, design, QA, and support. About 75% of your time is hands-on building: specs, prototypes, rollout plans, and release follow-through. The rest is deciding what comes next. You’ll work AI-first, using AI tools daily for research, specs, and prototypes.

What You'll Do

• Define the user problem, success metrics, and trade-offs for your feature area, then run discovery through interviews, data, prototypes, and experiments.
• Write PRDs and tickets with clear objectives, non-goals, acceptance criteria, edge cases, and a rollout plan.
• Build a clickable prototype with AI for every feature. Engineers build from your prototype, not from a meeting.
• Keep your product queue ranked and trusted, so nobody has to ask what’s next.
• Decide how each feature rolls out (who gets it, behind what gate), and set up monitoring and analytics before launch.
• Keep help docs, release notes, and internal enablement accurate.
• Evaluate where AI genuinely helps users. Write evaluation criteria and a fallback before building any AI feature.

Qualifications

• 3–5 years of product management experience, with a record of shipping features that solved real problems and moved a measurable metric.
• Strong discovery and analytics skills. You pull your own numbers and design clean experiments.
• Specs and prototypes that need no interpretation.
• You’re comfortable reading code with an AI agent and tracing a feature from request to database. You can set up test data and run the product yourself without waiting on engineering.
• Working knowledge of AI concepts (prompts, tokens, models) and the cost and latency trade-offs behind them.
• Clear, high-signal communication across product, design, engineering, and support.
• Experience with page builders, funnel or checkout tools, or products used to sell digital goods online is a plus.

What Success Looks Like

• Your features move a measurable metric.
• Engineers are unblocked because your requirements and decisions are clear.
• You’ll be the go-to person for your product area and ready to own a full roadmap.

Benefits

• Our team thrives on collaboration, innovation, and continuous growth.
• We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform.
• Our values include:
• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.
• Our team and product are growing rapidly- we achieved YoY growth of 64% from 2022-2023, and we’re just getting started.
• We believe in open communication, clear goal setting, and that people do best when they have a growth mindset and want to get things done.
• Our team comes from diverse backgrounds and companies like Shopify, Salesforce, and BigCommerce, and we are running like an independent SaaS company within a PE fund.