[Hiring] Product Management Director @EMC Insurance Companies

Role Description

Executes digital product strategy to support value streams with designated digital products. Works closely with primary business owners to understand business goals and align digital product vision to support business outcomes. Collaborates with key stakeholders to develop strategic capabilities roadmaps per defined framework and support product owners to ensure execution of product roadmaps that are aligned to business vision and strategy. Oversees individual product life cycles, manages total cost of ownership (TCO) and benefits realization for assigned digital products.

Essential Functions:

• Product Strategy:
  • Serves as the business unit authority and subject matter expert on all assigned products.
  • Creates and maintains strategic, high-level product roadmaps based on input from business owners and appropriate stakeholders.
  • Facilitates critical conversations to drive the prioritization process and resource alignment.
  • Researches insurance industry trends, technology advancements, and competitor actions in the digital product space.
  • Ensures roadmaps align across all products within the value stream and with enterprise strategy.
  • Makes adjustments to strategic vision and roadmaps as necessary.
• Product Value Realization:
  • Serves as the steward of assigned product portfolio to ensure overall financial value.
  • Manages total cost of ownership (TCO) for assigned digital products.
  • Tracks overall costs to deliver and maintain products with focus on cost containment and value maximization.
  • Creates and maintains financial benefits of the product to share with stakeholders.
  • Partners with business areas and IT to recommend buy versus build decisions.
  • Monitors cost and capacity of product teams and pursues corrective action as needed.
  • Manages current product life cycles and maintains market awareness of potential third-party solutions.
• Product Development:
  • Drives the highly complex product development effort to ensure products generate desired benefits.
  • Collaborates with Product Owners on product roadmap development and changes.
  • Provides guidance to define business/customer needs and execute product roadmaps.
  • Serves as the voice of the customer to ensure maximum value and alignment with the product vision.
  • Evaluates the viability and value of new ideas, proposals, initiatives, and requests.
  • Incorporates and implements approved changes into the product roadmap.
  • Manages coordination among Product Owners to align deliverables of product teams.
  • Establishes and measures KPIs and/or OKRs and monitors business outcomes.
  • Partners with Strategic Analytics and Business Process Management to document and implement process improvements.
• Cross-Functional Leadership:
  • Collaborates with leadership and other stakeholders to ensure coordination among all product teams.
  • Serves as a product leader in corporate initiatives and large-scale programs.
  • Coordinates cross-functional IT program activities and works with corresponding steering committees.
  • Leverages common solutions across product teams and drives digital product management strategy.
• Team Management:
  • Builds culture and develops team members while overseeing team.
  • Collaborates with team members to establish performance goals and monitors status.
  • Conducts performance reviews and provides coaching.
  • Interviews, hires, and recommends salary adjustments for team members.
  • Resolves disciplinary issues and reviews results, action plans, and progress.
  • Develops team expertise and completes succession planning.
  • Coaches and mentors Product Owners to deepen their knowledge and skills.
  • Provides feedback to Product Owner leaders regarding product ownership duties.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Ten years of experience in product management or related experience.
• Applicable insurance business area experience in progressively responsible roles may substitute for some of the product management experience.
• Experience in product and service-based delivery environment.
• Prior experience working with end users to develop customer-focused solutions.
• Certified Scrum Product Owner (CSPO).
• Advanced certification in the field of product ownership/management preferred.

Requirements

• Advanced understanding of the Scrum framework and Agile development techniques.
• Excellent knowledge of workflow management and road mapping tools, such as JIRA, Aha or ProductPlan.
• Advanced business knowledge in appropriate field to lead development in coordination with all stakeholders.
• Strong ability to align product strategy and subsequent roadmaps while collaborating to drive implementation.
• Ability to adapt technical specifications to meet end user expectations and deliverables.
• Strong skills with Atlassian stack (Jira), MS Teams and/or similar collaboration tool(s).
• Strong coaching and mentoring skills, including the ability to coach upward.
• Excellent skills in Microsoft Word, Excel, PowerPoint, and Outlook.
• Exceptional interpersonal and servant leadership skills.
• Ability to resolve conflict, motivate and influence team members and communicate effectively.
• Ability to develop and manage multiple products with competing priorities.
• Advanced analytical and problem-solving skills with excellent attention to detail.

Benefits

• The hiring salary range for this position will vary based on geographic location, falling within either of the following: $130,955 - $188,175 or $144,758 - $206,984.
• A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
• For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers .