[Hiring] VP, Product Management @FinThrive

Role Description

The VP, Product Management owns product strategy and product management across FinThrive's Patient Access line of business. This leader establishes the portfolio vision, roadmap, investment priorities, pricing and lifecycle strategy, and leads the teams responsible for translating market and customer needs into differentiated, high-value solutions.

The role is accountable for portfolio performance, client value, adoption, retention and profitable growth. Working across Product, Engineering, Sales, Marketing, Implementation, Support and Services, this leader drives disciplined execution from market insight and business case development through launch, adoption and ongoing optimization. The VP also builds and develops a high-performing product organization and contributes to broader company strategy, culture and mission.

• Own end-to-end strategy for the Patient Access portfolio, including product vision, market positioning, roadmap, pricing, packaging, investment priorities and build, buy, partner or exit recommendations.
• Lead portfolio planning and lifecycle management across these solutions, balancing innovation, feature development, break/fix priorities, regulatory and market needs, platform modernization and product rationalization.
• Build and manage their product team, investing in their growth and development.
• Drive a client-centric solution strategy and product roadmap for superior client insight & value while defining highly differentiated solutions.
• Institute best-in-class processes for monitoring and measuring the success of products and taking new products to market.
• Rapidly incorporate key learnings while tracking the competitive marketplace to keep the platform at the forefront of financial and operational optimization offerings for the healthcare provider technology market.
• Achieve organizational alignment through cross-functional collaboration with marketing, sales, development, implementation, support and service solutions and a variety of external stakeholders.
• Improve NPS, client retention, client usage and adoption through systematized feedback loops and increased emphasis on product stickiness.
• Serve as a key member of the product management leadership team contributing to company strategy, vision, culture, and mission.
• Manage the P&L for their solution portfolio to ensure positive performance against established revenue and earnings forecasts.
• Participate in the sales process as needed to help convey product vision and value proposition.
• Remain knowledgeable on changes in the information technology and healthcare fields.
• Perform other tasks and projects as needed.
• Ensure systematic and insightful feedback on marketplace and competitor trends, as well as the evolving needs of customer segments.
• Foster flexibility within the organization to respond to ongoing marketplace changes and opportunities.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 8+ years of product management experience, including ownership of product strategy, roadmaps and lifecycle decisions.
• 5+ years of progressive product leadership experience, including building, leading and developing product teams in a growth-oriented technology organization.
• 2-3+ years of experience in healthcare revenue cycle management, Patient Access or a closely related healthcare technology environment.
• Demonstrated operational experience managing a product or portfolio P&L and using financial and operating metrics to guide prioritization decisions.
• Strong command of Agile and product management methodologies.
• Executive-level communication and presentation skills.
• Strong analytical judgment, accountability and results orientation.
• Ability to serve as a healthcare-industry thought leader.
• Demonstrable proficiency in Microsoft Office applications and other tools required for the role.
• Travel required: Up to 50%.

Requirements

• Experience with patient access solutions and/or operations including eligibility, authorization, identity, registration or related healthcare revenue-cycle workflows.
• Experience leading portfolio modernization, product integration, acquisition integration or product rationalization.

Benefits

• FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.
• For the most up-to-date offerings, visit finthrive.com/careers-benefits.

Company Description

FinThrive is advancing the healthcare economy. For the most recent information on FinThrive's vision for healthcare revenue management, visit finthrive.com/why-finthrive.

• Award-winning culture of customer-centricity and reliability.
• Explore our latest workplace recognitions at finthrive.com/careers#culture.