[Hiring] Product Director @TMF Group

Role Description

The Product Director – HR & Payroll owns the product and its delivery approach, taking a funded initiative, whether a standalone solution or a feature/module within an existing product, from definition and build through to launch and adoption. This is a global mandate, ensuring the product supports HR & Payroll service delivery across TMF offices, delivers business value, is operationally viable, and provides a high-quality user and client experience. Acting as the single point of ownership, the Product Director shapes the product roadmap and scope, aligns stakeholders, assesses risk, and drives successful delivery.

Key Responsibilities

• Own the product definition for each initiative, including roadmap, scope, and success criteria for the business and end user.
• Own the product's suitability and adoption as a service delivery mechanism across all TMF offices served by the service line.
• Determine whether each funded idea should become a new standalone solution or be integrated as a feature/module into an existing product.
• Advocate for a high-quality user and client experience.
• Own risk assessment and stakeholder alignment for each initiative.
• Direct the Product Development Lead's translation of product intent into a build-ready specification.
• Lead the business side of delivery, shaping strategy and securing stakeholder support.
• Personally lead one build and deployment while maintaining direct involvement in delivery.
• Oversee Project Managers responsible for other concurrent service-line builds.
• Identify where AI can enhance the product and ensure relevant capabilities are incorporated.
• Maintain current knowledge of end users and business stakeholders affected by the product.
• Monitor relevant market, regulatory, and competitive developments.
• Own accountability for outcomes as well as outputs.
• Partner with the Product Director to inform portfolio decisions and future funding priorities.

Qualifications

• 5+ years of experience in product management, business analysis, or technology delivery, ideally with exposure to AI or automation initiatives.
• 2+ years of experience leading cross-functional delivery, working with technical teams and business stakeholders.
• Proven experience translating business problems into product definitions and specifications.
• Strong understanding of AI capabilities and their application to service delivery and product design.
• Experience delivering or supporting products across multiple offices, markets, or geographies.
• Strong experience managing risk, stakeholder alignment, priorities, and trade-offs across multiple initiatives.
• Experience overseeing or directing Project Managers or delivery leads is strongly preferred.
• Bachelor’s degree in Business, Technology, or a related field; MBA or equivalent practical experience is desirable.
• Fluent in English, both written and spoken.

Benefits

• Pathways for career development.
• Work with colleagues and clients around the world on interesting and challenging work.
• Internal career opportunities to advance within TMF.
• Continuous development supported through global learning opportunities from the TMF Business Academy.
• Helping to make the world a simpler place to do business for our clients.
• Making a difference in the communities through our corporate social responsibility programme.
• Strong feedback culture to help build an engaging workplace.
• Inclusive work environment allowing for flexibility in work location.