[Hiring] Product & Business Analyst @Booth and Partners Pte Ltd

Role Description

As a Product & Business Analyst, you will play a pivotal role in driving product discovery, insight-driven decision-making, and delivery excellence in the evolution of their core platforms, including their global rights-management platform. This role bridges high-level product strategy with granular business analysis, translating complex customer and operational requirements into clear user stories, workflow designs, and scalable digital experiences.

Key Responsibilities

• Requirements & Solution Design
  • Work closely with stakeholders and product team members to define problem definitions, opportunity assessments, and feature requirements.
  • Produce high-quality documentation, including product requirement documents (PRDs), user stories, acceptance criteria, workflow diagrams, and journey maps.
  • Translate complex business and operational needs into intuitive, user-centered workflow designs.
  • Support solution design and UX workflows by creating wireframes, process flows, and low-fidelity prototypes using tools like Figma.
• Product Delivery & Agile Collaboration
  • Partner with engineering teams to clarify requirements, resolve design questions, support sprint planning, and unblock delivery.
  • Collaborate with QA to ensure features meet acceptance criteria and quality standards.
  • Participate in release validation, post-release performance tracking, and backlog refinement.
• Product Discovery & Stakeholder Engagement
  • Build strong relationships with internal teams across operations, compliance, technology, sales, and client services.
  • Facilitate workshops, user interviews, and discovery sessions with end users and external partners.
  • Analyze customer behavior, operational data, and feedback to turn early insights into clear problem statements, hypotheses, and recommendations.
• Product Operations & Subject Matter Expertise
  • Develop deep subject matter expertise across their SaaS product ecosystem, growing into independent research and stakeholder consultation over time.
  • Analyze support trends, operational bugs, and workflow bottlenecks to inform backlog prioritization.
  • Provide input into support documentation, training content, and change-management materials when new features are released.

Qualifications

• 2–4+ years of experience as a Product & Business Analyst, Business Analyst, or in a similar product-focused role.
• Demonstrated balance between strategic product understanding and hands-on, detailed business analysis documentation.
• Strong analytical thinking with experience in workflow analysis, process mapping, and fundamental database principles.
• Hands-on experience with process mapping and wireframing tools such as Figma.
• Experience collaborating in Agile product delivery environments using tools like Jira and Confluence.
• Proven ability to define product requirements that balance customer needs, business goals, and technical feasibility.
• Excellent written and verbal communication skills with the ability to build alignment across cross-functional teams.
• Availability to work aligned with Australian Eastern Standard Time (AEST) business hours.
• Tertiary qualifications in a relevant discipline.

Preferred Qualifications

• Prior experience in B2B SaaS product environments.
• Experience evaluating data reports or metrics to help inform product and business requirements.
• Background supporting testing efforts or analyzing technical support issues.