[Hiring] Senior Business Analyst @Storage.ae

Role Description

As a Senior Business Analyst, you will work closely with our leadership, operations, product, and technology teams to analyze how the business operates, identify opportunities for improvement, and lead initiatives that make our processes more efficient and scalable.

You will have direct exposure to Sales, Customer Service, Warehouse, Movers, Accounting, and Technology, using data, process analysis, automation, and strategic thinking to improve business performance.

This is not a traditional slide-deck Business Analyst role. You will be deeply involved in the day-to-day operations of the business.

You will be expected to:

• Identify problems, analyze data, understand root causes, design solutions, implement improvements, and measure their impact.
• Take ownership of larger projects, work directly with department heads and leadership, and help drive cross-functional initiatives from concept through implementation.

Qualifications

• 4+ years of experience in business analysis, operations analytics, process improvement, or a related field.
• Strong experience in data analysis, business intelligence, and process optimization.
• Advanced proficiency with data analysis and visualization tools such as Excel, Power BI, Tableau, or equivalent.
• Strong experience with process mapping, workflow analysis, and business requirements documentation.
• Experience with workflow automation platforms such as n8n, Zapier, Make, or equivalent.
• Strong understanding of KPIs, performance measurement, and operational analytics.
• Ability to independently take a business problem from identification → analysis → solution design → implementation → measurement.
• Excellent communication and presentation skills in English.
• Ability to work effectively with senior management and cross-functional teams.
• Strong analytical, strategic thinking, and problem-solving skills.

Requirements

• Bachelor's degree in Engineering, Business, Industrial Engineering, Computer Science, or a related field (nice to have).
• Experience in storage, logistics, supply chain, warehousing, real estate, or another operationally complex industry (nice to have).
• Experience with CRM, ERP, Jira, or other business management platforms (nice to have).
• Understanding of AI/ML, LLMs, and AI-powered automation (nice to have).
• Experience leading large-scale process improvement or digital transformation projects (nice to have).

Benefits

• A senior role with real ownership and direct impact on how the company operates.
• The opportunity to lead high-impact business improvement and automation initiatives.
• Direct exposure to leadership and cross-functional teams.
• Hands-on experience with AI-driven automation and digital transformation.
• Performance-based career growth, with compensation and scope increasing based on measurable results.
• A fast-paced, founder-accessible environment where ideas can move quickly from concept to implementation.
• Fully remote position with flexible working arrangements.