[Hiring] Product Associate II @Waymark

Role Description

Your primary product to manage will be Lighthouse, the platform our care teams use every day to find, reach, and care for Medicaid members. Today Lighthouse records care after it happens. Over the next eighteen months you will help it become a place where care is delivered:

• A member texts a symptom.
• Agentic models draft a structured history and assessment.
• A licensed clinician reviews the treatment plan and approves pended orders.
• Lighthouse executes the resulting prescription, laboratory order, or referral.
• Documents the encounter, submits the claim, and updates the health information exchange.

Alongside that build, you'll keep shipping the improvements care teams depend on right now:

• Panel management nudges.
• Clinical history context.
• Task and goal automation from outreach and preventative care campaigns.
• A steady stream of feature work that keeps a growing patient-facing care team maximally effective.

You will need to develop specifications for it. You will spend real time with operations leaders directing the care team; you will decide how their needs will translate into building; and you will write the specifications, acceptance criteria, and measurement plans that let a growing engineering team move quickly without guessing. You’ll collaborate closely with a cross-functional team spanning product design, engineering, and data science:

• Partner with design on user research, shaping user flows, and reviewing prototypes.
• Work with engineering on technical feasibility, implementation, and QA.
• Collaborate with data scientists to turn powerful predictive models into useful, actionable experiences for care team members.

You will report to the VP of Product and work as part of a small Product and Design organization and larger Clinical Product Development department. In eighteen months, success looks like this:

• Lighthouse supports safe clinical triage with human-in-the-loop approvals.
• Our predictive models reach care teams as pre-drafted work rather than notifications.
• Our engineers ship against a backlog they trust.

Qualifications

• Two or more years in a product management role shipping software used by non-technical operational or clinical staff, with at least one product you owned from discovery through launch and outcomes measurement.
• Strong written communication. Your specifications, acceptance criteria, and decision documents are clear enough that engineers and designers design, build, and validate the right thing without a meeting.
• Practical fluency with agile delivery — refinement, estimation, sprint cadence, flow and cycle-time metrics — and the judgment to know which ceremonies are earning their cost.
• Comfort with quantitative evaluation: you define success metrics before launch, read an instrumented result honestly, and change course when the data says so.
• A humble learner who seeks out the perspectives of care team members and welcomes challenges to your own conclusions, thriving in a fast-paced environment where scope is set rather than received.
• An excellent cross-functional collaborator — you build trusted working relationships with product design, engineering, and data science, and move comfortably between writing a spec, reviewing a Figma file, and triaging a bug.
• Operate with a self-starter, scrappy mentality — pick up ambiguous problems and move work forward without waiting for a heavy process or a fully-staffed team.

Requirements

• Experience as the first or only product manager on a product surface, establishing the practice rather than inheriting it.
• Experience shipping products built on machine learning or LLM-based systems, including human-in-the-loop review patterns and their evaluation.
• Experience working with Medicaid populations, community health workers, or safety-net care delivery.
• Experience in healthcare delivery, digital health, or health-tech — particularly with electronic health records, clinical ordering, e-prescribing, laboratory integrations, claims (837P), or health information exchange.
• Experience using AI tools to make data-informed decisions, analyze complex datasets, and understand code well enough to investigate and triage bugs effectively.

Benefits

• Stock Options: Opportunity to invest in the company’s growth.
• Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
• Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
• Life Insurance: Basic life insurance to give you peace of mind.
• Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
• Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
• Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
• Commuter Benefits: Convenient options to support your commute needs.
• Professional Development Stipend: A dedicated stipend supports professional development and growth.