[Hiring] Principal Technical Product Manager @Empower Pharmacy

Role Description

Drives enterprise product strategy for pharmacy-focused digital platforms, delivering measurable business impact through scalable, secure, and patient-centric solutions. Owns end-to-end product vision, roadmap, and execution across mobile, web, and API ecosystems, aligning cross-functional teams to achieve outcomes. Leverages AI as a force multiplier to accelerate speed, improve quality, and enhance decision-making through data-driven insights and automation. Operates within Empower’s high-growth, highly regulated 503A/503B environment, ensuring compliance, resilience, and innovation while modernizing platforms to expand access to high-quality, affordable medications.

Responsibilities

• Product Strategy
  • Vision Ownership: Define and drive long-term product vision and multi-year roadmap aligned to enterprise priorities, balancing innovation with regulatory requirements.
  • Roadmap Execution: Lead prioritization and sequencing of strategic initiatives, ensuring disciplined execution against roadmap commitments.
  • Value Realization: Establish success metrics tied to business impact, patient outcomes, and operational efficiency, ensuring product investments deliver measurable value.
• Technology and AI Leadership
  • Architecture Alignment: Partner with engineering and architecture leaders to define scalable, secure, and interoperable system designs.
  • AI Integration: Champion the integration of AI across product capabilities to enhance decision-making, automation, and personalization.
  • Platform Modernization: Drive adoption of modern technologies across frontend, backend, and cloud infrastructure while reducing technical debt.
• Execution and Collaboration
  • Stakeholder Alignment: Influence executive stakeholders and align cross-functional teams across engineering, operations, and business units.
  • Program Leadership: Lead complex, cross-functional initiatives, removing obstacles and ensuring delivery of strategic objectives.
  • Continuous Improvement: Promote ongoing optimization through data and AI insights to improve efficiency, quality, and customer satisfaction.

Qualifications

• Deep expertise in product management, API ecosystems, and cloud platforms such as AWS or Microsoft Azure.
• Advanced proficiency leveraging AI and data analytics to drive product strategy and decision-making.
• Strong leadership, communication, and stakeholder influence skills.
• Expertise in regulatory compliance, risk management, and quality standards within highly regulated industries.

Requirements

• Minimum of 12 years of experience leading technical products with a track record of delivering complex, scalable platforms in regulated environments.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field required; MBA or equivalent experience preferred.
• Strong strategic thinking and communication skills with the ability to influence executive stakeholders and drive organizational change.
• Deep technical expertise in APIs, system integrations, enterprise platforms, cloud infrastructure, and modern technology stacks.

Key Competencies

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Benefits

• Comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage.
• Paid time off.
• 401(k) matching.
• Wellness perks.
• IV therapy and compounded medications.

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.