[Hiring] Principal Product Manager @goPuff

Role Description

Gopuff’s Product team is building solutions to dramatically change the way people purchase their daily goods. We provide the modern-day solution to meet customer’s immediate everyday needs with products ranging from snacks and ice cream to household goods and beer, at the click of a button.

The Gopuff digital merchandising team is looking for an experienced product leader who enjoys solving complex business problems at the intersection of consumer experience and digital merchandising while operating in a hyper-growth environment. You will own the key systems that empower category managers to merchandise their assortment and shape shopper demand while ensuring the right balance between customer experience and business outcomes. This role connects directly to key Gopuff growth initiatives including both category and regional expansion and will require an obsession with both data and the Gopuff shopper experience in order to be successful.

Principal Product Managers at Gopuff serve as the agile product owner for one or more scrum teams. In addition to leading your cross-functional teams to meet roadmap objectives, Principal PM’s are expected to take on high-visibility projects that influence business objectives throughout the company. You will become a domain expert and proactively drive innovation in digital merchandising systems. Success of this role is measured by daily purchase conversion rate, average order value and customer order frequency / return rates.

This position reports to the VP of Product, Ads & Catalog.

Responsibilities

• Lead the customer discovery, solutioning, and implementation of digital merchandising innovation to power Gopuff’s high-growth eCommerce business.
• Manage multiple, concurrent initiatives in various phases of ideation, execution, and delivery.
• Create multi-quarter roadmaps and socialize them with executive leadership.
• Manage the financial aspects of your product portfolio which includes budgeting, forecasting, etc.
• Develop deep partnership with teams of marketers, engineers, designers, researchers, and analysts to uncover insights and opportunities that shape your strategy and prioritization.
• Be proactive about customer needs, don’t wait for others to make a request.

Qualifications

• 10+ years of product management experience with progressive increase in responsibilities.
• Excellent analytical and commercial experience - a track record of driving business value via effective product stewardship, understanding business impact, and making data-driven decisions.
• Strong communication and partnering skills - experience communicating product strategies and tradeoffs to diverse audiences.
• Experience developing new products from white space.
• Breadth of domain experience, ideally inclusive of ecommerce, physical goods fulfillment, digital marketing and advertising.
• Can have a fluid conversation with engineering architects and translate between business stakeholders and tech.
• Experience in high growth tech startups during the scaling phases.
• Experience using metrics/analytics to shape product decisions.