[Hiring] Principal Product Manager @GoDaddy

Role Description

Join our team at GoDaddy Payments, where we help small businesses and power sellers get paid, in person and online. Our Point of Sale line includes Smart Terminal Duo, Flex, and Pro, providing merchants with a reliable way to take payments. This team owns the entire device stack, working closely with hardware engineering, OS and firmware teams, and payments engineering.

What you'll get to do:

• Own the roadmap and full lifecycle for the POS hardware fleet — proprietary OEM devices plus third-party ODM terminals and accessories.
• Negotiate and manage relationships with ODM/OEM manufacturers and component suppliers to meet cost, quality, and delivery targets.
• Own product requirements for the device operating system: performance, security, update and patch cadence, app management, and compatibility across the fleet.
• Define the card-present checkout experience — transaction flows, tipping, signature, receipts, surcharging (Rate Saver), and offline payments.
• Translate hardware and OS tradeoffs into business outcomes — cost, margin, NPS, churn, and competitive win rate.

Qualifications

• 8+ years of product management experience, including meaningful time owning hardware or hardware-adjacent products such as consumer electronics, IoT devices, or payment terminals.
• Direct experience managing a device portfolio spanning proprietary and third-party (ODM/OEM) hardware, including vendor selection and commercial negotiation.
• Working knowledge of device operating systems — requirements, update management, and security.
• Understanding of the payments ecosystem: EMV, PCI compliance, card-present transaction flows, and acquirer and network relationships.
• A track record of taking hardware through full development cycles (EVT/DVT/PVT) and certification processes.

Requirements

• Experience with SMB or merchant-facing products.
• International hardware deployment experience, including certification and localization.
• Background or fluency in industrial design and hardware or firmware architecture.
• Experience with Android-based device platforms and device networking and connectivity.

Benefits

• Competitive pay.
• Generous time off, parental and wellness leave.
• Healthcare benefits including medical, dental, and vision insurance.
• 401(k) retirement savings program.
• Paid sick time and flexible time off.
• Paid parental leave.
• Life insurance and short- and long-term disability.
• Mental health or EAP programs.
• Remote or hybrid work options.
• Paid holidays and Wellness days.
• Tuition assistance, adoption, surrogacy, and fertility benefits.
• Dependent daycare and backup care benefits.
• Employee stock purchase plan.
• Financial education and advice.