[Hiring] Principal Product Manager @Headway

Role Description

We're hiring a Principal PM to own the most foundational problem on the team: building the data layer that makes every Headway patient legible — what clinical segment they're in, what outcomes we should expect for them, and what their care costs relative to alternatives. Today, that infrastructure doesn't exist. We have PROMs data and growing claims visibility, but we can't yet answer the questions that matter most to payers:

• Is it working?
• Is it worth it?

This role exists to change that. You'll define and ship the product systems that close that gap — partnering with data engineering, data science, and clinical strategy to build something durable and auditable, not just internally coherent.

What You'll Own

• Patient segmentation and stratification infrastructure — the product that classifies every Headway patient by clinical profile, behavioral signals, and known drivers of clinical outcomes, making that classification defensible and predictive at scale.
• Cost of care measurement layer — integrating internal and external cost data to give each patient and segment a Headway cost basis and a market comparison, auditable by payers on their own terms.
• Payer-facing data products — the reporting and data interfaces that translate our internal infrastructure into payer-legible population summaries, powering every commercial conversation our BD team has.
• Data strategy for the outcomes team — defining what we build, what we buy, what we defer, and in what order; setting the architectural vision and owning the cross-functional alignment to execute it.

Qualifications

• You've owned complex data infrastructure products end-to-end — not just analytics or reporting, but systems other teams depend on.
• You're deeply technically proficient — you write complex SQL, engage with statistical methods, and work as a near-peer to data scientists rather than delegating all data work.
• You've had your numbers challenged by an external party — a payer, a regulator, an auditor — and you know what it takes to make a cost or outcome claim actually hold up.
• You're comfortable operating without a playbook — you've set product strategy in ambiguous domains and made sharp bets about what to build, buy, or defer.
• You've aligned engineering, clinical, and commercial stakeholders around a shared data vision without any of them reporting to you.
• Bonus: you have direct experience with claims data, episode cost modeling, or risk stratification; or you transitioned into PM from a data science or analytics engineering background.

Benefits

• Headway is committed to the full inclusion of all qualified individuals.
• Reasonable accommodations for persons with disabilities during the job application or interview process.

Company Description

Headway’s mission is to fix the barriers to mental healthcare by building a new mental healthcare system everyone can access. We automate the administrative work of credentialing, claims, and payment reconciliation, allowing over 75,000 providers across all 50 states to serve over 1 million patients.

We are a Series D company with $325M+ in funding, looking for exceptional people to help us achieve this mission.