[Hiring] Manager, Solutions Consulting @Figma

Role Description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth - bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.

This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone.

What you'll do at Figma:

• Lead and motivate a diverse team of Solutions Consultants across AMER
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre- and post-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
• Monitor team performance and support them in exceeding their goals

Qualifications

• 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
• 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
• Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
• Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
• Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support

Requirements

• While it’s not required, it’s an added plus if you also have:
• Practical experience using or working with Figma
• Experience working across multiple time zones
• Knowledge of light scripting, querying, or prototyping

Benefits

• Figma offers equity to employees, as well as a competitive package of additional benefits, including:
• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off, including paid sick leave, holidays, and other leave benefits in compliance with applicable laws
• Employer-provided paid flexible PTO in addition to flexible paid sick leave
• Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts
• Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles

Company Description

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.