[Hiring] Head of Product @Lemontree

Role Description

Lemontree is looking for a Head of Product & Technology that will partner with the Executive Director to own and evolve our platform strategy to scale our impact. Since 2020, we’ve grown from a simple helpline into a platform that serves thousands of families, partners, and volunteers daily. What we need now is someone who can shepherd us to the next level, bringing rigor and direction to how we evolve:

• Sharper prioritization
• Better use of our data
• Clearer decision-making & process around resource investment

This is a hands-on leadership role with high trust and high agency, reporting to the Executive Director. You'll be the person setting product direction and leading the charge to move it forward, partnering with an engineering agency on execution and collaborating closely across our broader Lemontree team. While product ownership is the focus, this is a multi-disciplinary position that combines product management, data analysis, and technical leadership to build toward stability and scalability. If you like operating with real autonomy and are motivated to take things from 1 → 100, this role will suit you.

What You'll Do

• Drive technical leadership that delivers a reliable, joyful, scalable user experience for neighbors looking for food assistance.
• Serve as a credible technical voice in conversations about architecture, tradeoffs, and feasibility.
• Direct our engineering agency, translating product priorities into well-scoped technical work and holding a high bar for what ships.
• Oversee third party services that support our product, including setting up integrations, managing billing, negotiating nonprofit discounts, etc.
• Own a product roadmap that increases the breadth & depth of our impact, aligned with our organizational strategy.
• Partner with CEO & senior leadership to shape overall strategy & product direction.
• Define and prioritize product roadmap, ensuring usability, reliability, and scalability.
• Oversee end-to-end product lifecycle management — from planning, requirement gathering, and design to deployment and maintenance.
• Lead our data & evaluation strategy to inform how our product evolves and how we measure our impact.
• Support cross-team communication & organizational decision-making infrastructure.
• Communicate product vision and strategy to internal & external stakeholders.

Qualifications

• 5–10 years of product & tech experience, including time owning the product function at an early stage small/mid-sized organization.
• Experience aligning multiple functions around product goals (engineering, customer success, comms, etc).
• Strong problem-solving motivation for others.
• Comfortable working on small teams and surfacing clarity out of ambiguity.
• Familiarity with AI-assisted product development and coding tools.
• Analytics experience is a plus.
• Good design sense & foundation in human-centered design principles.
• Firsthand experience dealing with food insecurity and/or navigating social services.

Requirements

• Ability to create leverage through modern AI tooling and strong technical judgment.
• Process maturity with a light touch.
• Experience in user research and insight-gathering skills (customer interviews, competitive analysis, segmentation).

Benefits

• Compensation: $140k–$180k
• Flexible, Remote Work Environment
• Flexible scheduling within core business hours (Mon-Fri, 10am-4pm ET).
• $300 annual equipment stipend.
• Generous employer-sponsored benefits including health, vision, and dental coverage.
• Access to a 401k for retirement savings, plus a 4% employer match.
• Unlimited time off, on top of 25-30 company holidays.

Company Description

Lemontree is committed to building a team that reflects the communities we serve, and we strongly encourage applications from people with lived experience of food insecurity. We value innovation and recognize that while AI can be a great assistant, you are the main event in this interview process.