[Hiring] EHR Workflow Solutions Product Manager @Humana

Role Description

The Product Manager, Workflow Solutions is responsible for the strategy, roadmap, and performance of provider-facing workflow products delivered through EHR platforms. This role owns the Claims Status and Happy Together with Health Plans products, ensuring capabilities align to provider needs, enterprise priorities, and EHR partner opportunities. The Product Manager drives adoption, product growth, and business outcomes by identifying market opportunities, defining product direction, and partnering with technology, implementation, operations, and vendor teams to deliver scalable solutions. This role serves as the business owner for assigned products and is accountable for product vision, roadmap development, performance measurement, and ongoing product evolution.

The Product Manager collaborates closely with Product Owners, implementation teams, vendor partners, technology teams, and business stakeholders to ensure solutions are aligned with provider workflows and organizational priorities. The position evaluates market trends, customer feedback, vendor capabilities, and performance data to identify opportunities for growth and product enhancement.

The role exercises significant independent judgment in balancing competing priorities, recommending investments, managing product performance, and driving achievement of business objectives.

Key Responsibilities

• Own product strategy and roadmap for Claims Status, Happy Together with Health Plans, and emerging products
• Define a multi-year vision and growth strategy for assigned products
• Establish product KPIs and measure business outcomes
• Develop business cases and investment recommendations
• Identify opportunities to improve provider workflow integration
• Partner with Product Owners to translate strategy into executable work
• Collaborate with EHR vendors to optimize product capabilities and adoption
• Analyze market trends, customer needs, and competitive opportunities
• Prioritize enhancements based on business value and strategic objectives
• Present product strategy, roadmap updates, and performance results to leadership
• Drive adoption, utilization, and business value realization

Qualifications

• 5+ years of product management, healthcare technology, interoperability, or related experience
• 2+ years of experience with EHR platforms, provider technology, or interoperability solutions
• Experience developing product strategies and roadmaps
• Experience leading cross-functional initiatives
• Experience working with complex technology products and multiple stakeholders

Preferred Qualifications

• Bachelor's degree
• Experience in healthcare payer-provider integration
• Knowledge of provider workflows and clinical operations
• Experience presenting to executive stakeholders

Additional Information

• This role is "remote/work at home" and can be based anywhere in the United States.
• The expected start date for this role is January 2027.
• Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps required; wireless, wired cable or DSL connection suggested.
• Travel: Occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40
• Pay Range: $126,300 - $173,700 per year
• This job is eligible for a bonus incentive plan based on company and/or individual performance.

Description of Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance and many other opportunities

Application Deadline

11-02-2026