[Hiring] Director, Provider Digital @Humana

Role Description

The Director, Provider Digital (Director, Product Management) will partner across business, technology, operations, marketing, analytics, and provider-facing teams to drive digital transformation, improve self-service adoption, enhance provider satisfaction, and deliver measurable business outcomes. You will oversee product management, user experience (UX), digital engagement, and provider-channel marketing capabilities to ensure coordinated, personalized, and impactful provider experiences. You will report to the AVP, Product Management.

• Lead 5 direct reports across Product Management and Design
• Lead the roadmap and delivery priorities for provider-facing digital platforms
• Partner with business, operations, technology, marketing, and provider-facing teams to understand needs and align priorities
• Define requirements, manage priorities, and guide digital product delivery
• Monitor platform performance, provider satisfaction, adoption, and operational measures
• Identify opportunities to improve provider experiences and digital self-service
• Support investment planning, delivery oversight, and continuous platform improvement

Qualifications

• 10+ years of progressive experience in digital product management, digital experience, provider/customer experience, or digital engagement
• 5+ years of leadership experience leading cross-functional teams and enterprise-scale digital initiatives
• Demonstrated success developing and executing digital strategy, product roadmaps, and investment priorities that drive measurable business outcomes
• Experience partnering with senior leaders across business, technology, operations, marketing, and analytics to influence priorities and deliver transformation initiatives
• Strong experience leveraging data, analytics, and customer/provider insights to improve digital experiences, adoption, and engagement

Requirements

• Experience within a healthcare payer, provider, or healthcare services organization
• Experience supporting both public-facing and authenticated digital platforms

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$168,000 - $231,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Application Deadline

10-21-2026

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.