[Hiring] Director of Product Management for Partner Experiences @NRG

Role Description

The Director of Product Management for Partner Experiences is the single-threaded owner responsible for the strategy, technical roadmap, and end-to-end integration of third-party (3P) partner devices into the Vivint Home ecosystem. Operating as a high-impact, independent strategic leader, you will expand the boundary of the smart home by enabling external hardware—such as smart lighting, advanced climate controls, multi-vendor sensors, and entertainment platforms—to work seamlessly alongside Vivint’s proprietary hardware suite.

This is an individual contributor role requiring a highly technical product leader who can operate autonomously without a direct team of direct reports. You will specialize in developing deep technical relationships with engineering and product teams at world-class technology companies, leveraging their specialized expertise to accelerate Vivint’s ecosystem growth. You will bridge the gap between external APIs/protocols and internal architecture to deliver zero-friction, deeply integrated consumer experiences at scale.

Primary Responsibilities

• Strategic Ecosystem & Integration Roadmap
  • 3P Partner Roadmap Ownership: Own the multi-year product strategy, prioritization, and technical execution blueprint for all third-party device integrations within the Vivint Home ecosystem.
  • Strategic Partner Evaluation: Serve as the organization’s primary scout and thought leader on identifying external technical partners whose hardware expertise can fill critical portfolio gaps and unlock "new-to-world" smart home experiences.
  • Seamless Interoperability Standards: Define the strict performance, security, and user experience baselines that external hardware partners must meet to ensure flawless, native performance inside the Vivint app ecosystem.
• Technical Execution & Architecture Alignment
  • Cross-Organizational Architecture: Partner with internal Core Platform Engineering, Cloud Infrastructure, and Information Security teams to design scalable, secure SDKs and APIs that facilitate low-latency 3P device communication.
  • Standards Advocacy: Drive Vivint’s product alignment with emerging smart home industry standards (such as Matter, Thread, and specialized cloud-to-cloud APIs) to simplify external onboarding and future-proof the ecosystem.
  • Technical Authoring: Independently write data-driven strategy narratives, business requirements documents (BRDs), and product definitions (PRFAQs) to gain executive alignment on high-stakes ecosystem expansion opportunities.
• Influence, Negotiation & Partnership Development
  • External Technical Diplomacy: Act as the primary technical product interface to external partners' product and engineering organizations, steering their roadmaps to align with Vivint’s architectural needs. Including negotiating and owning the partner relationships.
  • Matrixed Internal Influence: Operate with extreme autonomy to influence, unblock, and drive execution across internal cross-functional peer organizations, including Software, Legal, UX Design, and QA Engineering teams.
  • Lifecycle Governance: Build rigorous integration testing and post-launch telemetry review mechanisms to continuously evaluate the performance, stability, and customer satisfaction of third-party hardware integrations.

Qualifications

• Proven track record of operating with complete strategic independence.
• Deep technical understanding of cloud-to-cloud integrations, local wireless mesh topologies (Zigbee, Z-Wave, Thread), device driver layers, and platform-level SDK development.
• Exceptional systems-thinking capability with a focus on creating frictionless user experiences when combining hardware and software assets from completely distinct corporate entities.
• Superb written and verbal communication skills.
• Proven ability to command technical discussions with external executives and synthesize complex partnership logistics into clear execution milestones for internal leadership.

Requirements

• 8+ years of product management experience, with at least 4+ years explicitly focused on building developer platforms, partner API ecosystems, IoT integrations, or connected smart home environments.
• Demonstrated experience leading complex, technical product integrations with tier-1 consumer electronics or software enterprise partners.
• Proven success driving large-scale, multi-phase technical hardware or software launches across highly distributed, multi-disciplinary organizations.
• B.S. or M.S. in a Technical Field (Computer Science, Electrical/Computer Engineering, or related discipline); equivalent practical engineering experience considered.

Benefits

• Base salary range: $200,000 - $240,000.
• Annual bonus, short- and long-term incentives, and program-specific awards.
• Benefits program including medical, vision, dental, 401K, and flexible spending accounts.