[Hiring] Director of Product @SupplyHouse.com

Role Description

We are looking for a Director of Product to own our product operating model end to end:

• The practice of product management
• The delivery engine that gets work shipped
• The annual roadmap that connects both to company strategy

Reporting into our COO, this individual will lead a team of Product Managers embedded in cross-functional pods and hold those pods accountable for measurable customer and business outcomes. The Director of Product will work in close partnership with:

• VP of IT
• Senior Manager of UX
• Director of Enterprise AI Adoption
• Business leaders

This remote position is open to individuals who live in, or are open to relocating to, the following states:

• Arizona
• Delaware
• Florida
• Georgia
• Kentucky
• Nevada
• New Jersey
• New York
• North Carolina
• Ohio
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Virginia
• Washington

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: The expected starting salary for the position is $193,389 to $276,270 within a full position range of $193,389 to $359,151 annually.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, Economics, Data Analytics, or a related field, or an equivalent combination of education and relevant professional experience. MBA or other relevant advanced degree preferred.
• 10 or more years of experience in product management, including 4 or more years of experience directly managing Product Managers.
• A track record of owning a business metric, not just a backlog.
• Demonstrated technical fluency across e-commerce platforms, APIs, integrations, data flows, enterprise systems, and platform dependencies.
• Experience leading complex, cross-functional programs involving Product, Engineering, UX, Data, and business stakeholders.
• Strong understanding of user research, experience design, analytics, experimentation, and product adoption.
• Strong product delivery and program leadership.
• Executive communication skills.
• Comfort with ambiguity and a bias toward shipping and learning over waiting for certainty.
• E-commerce, marketplace, or B2B distribution experience preferred.

Requirements

• Accountability across the pod structure
• Pod ownership
• Decision rights and shared accountability
• Cross-pod seams
• Operating cadence
• People leadership
• Craft development
• Hiring
• Influence without authority
• Outcome definition
• Measurement
• Continuous discovery
• Evidence-based prioritization
• Customer proximity
• Portfolio balance
• Annual roadmap
• Quarterly planning
• Executive alignment
• Backlog health
• Integrated planning
• Risk management
• Delivery accountability
• Cross-functional execution
• Commitment discipline
• Change management and adoption
• Post-launch accountability
• Delivery health
• Process stewardship
• Technical product leadership
• AI-enabled product strategy
• Data and analytics

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid basic life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• Company-provided equipment and one-time $250 work from home stipend
• $750 annual professional development budget
• $25 monthly Grubhub credit
• Company rewards and recognition program
• And more!