[Hiring] AI Product & Business Innovation Internship @Lumen Technologies

Role Description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Lumen’s paid, 10-week summer internship program gives you meaningful work, mentorship, professional development, and connections with peers and leaders.

To help you find the best fit, explore the pathway roles:

• AI & Automation Builders
• AI Product & Business Innovation
• Cybersecurity, Risk & Digital Trust
• Data, Analytics & Decision Science
• Enterprise Knowledge & Intelligence Systems

Each pathway connects you with multiple roles that share related skills and interests, so you can discover more ways to build what’s next at Lumen.

One Application, Multiple Opportunities: Apply once to be considered for multiple internships focused on turning customer and business needs into products, experiences, strategies, and AI-enabled solutions. As you move through the process, you’ll meet hiring teams and explore assignments aligned with your interests and strengths.

Your Impact: Great products and experiences start with understanding people and turning meaningful opportunities into action. In the roles you may be considered for, you’ll connect customer needs, business strategy, technology, and execution to help shape what comes next.

Assignments may span product management and strategy, customer experience, market research, business strategy, process innovation, solution design, marketing, sales, or AI-enabled business solutions—giving you a chance to test ideas and translate insights into value.

What You May Work On:

• Research customer needs, market trends, business challenges, and emerging technologies to identify opportunities
• Support product strategy, roadmaps, requirements, business cases, or go-to-market planning
• Help design or improve products, services, processes, and customer or employee experiences
• Explore how AI can solve business problems, improve workflows, or create new value
• Collaborate with cross-functional teams to test ideas, measure outcomes, and translate recommendations into actionable plans

Qualifications

• Strong analytical and critical-thinking skills
• Curiosity about customers, markets, technology, and how businesses create value
• Creativity, innovative thinking, and a willingness to test new ideas
• Effective communication, storytelling, and collaboration skills
• Comfort navigating ambiguity and balancing multiple perspectives
• Interest in product development, business strategy, customer experience, AI, marketing, or innovation
• Initiative, adaptability, and a growth mindset

Requirements

• You must be enrolled at an accredited college or university at the time of the internship.
• We primarily seek rising seniors graduating between August 2027 and June 2028; students graduating in 2029 may also be considered.
• Students from a variety of academic backgrounds may be a strong fit, including:
• Business Administration, Management, Entrepreneurship, or Strategy
• Marketing, Economics, Finance, or Communications
• Information Systems, Computer Science, Product Design, or Engineering
• Students from other disciplines with demonstrated business curiosity and an interest in innovation, customers, products, or emerging technology are also encouraged to apply.

Compensation

• Intern pay ranges: $26–$46 per hour.
• Compensation is based on your academic level, role classification (technical vs. non-technical), experience, and geographic location.