[Hiring] AI Product Manager @Inova Health System

Role Description

Inova Health is looking for a dedicated AI Product Manager to join the team. This role is Full-time Days working regular office hours Monday to Friday fully Remote. This position is eligible for remote work for candidates residing in the following states – VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.

• Owns the systemwide AI product portfolio and investment cases; sets multi-year roadmap and success metrics tied to quality, access, safety, clinician experience, and affordability.
• Chairs product councils and approves model release gates and decommissioning.
• Drives innovation to improve system performance, workflows, and patient outcomes.
• Ensures AI initiatives comply with IT architecture, institutional priorities, and regulatory standards.
• Leads cross-functional teams through the full AI product lifecycle using agile methodologies.
• Oversees vendor selection, solution design, data pipeline development, and implementation.
• Integrates AI tools into clinical and operational systems (e.g., Epic, ERP, CRM).
• Acts as a liaison between IT, clinical, analytics, and operational stakeholders.
• Translates technical requirements into business cases and communicates value to executives.
• Promotes user adoption through training, documentation, and change management support.
• Ensures compliance with HIPAA, cybersecurity, and model governance policies.
• Accountable owner for privacy by design and security by design in AI products; ensures PHI safe architectures for RAG/GenAI; partners with Security, Compliance, and Legal on threat modeling (prompt injection, data leakage, model inversion) and maintains incident playbooks.
• Defines and monitors post-deployment surveillance (drift, bias, safety signals); triggers retraining, data remediation, or rollback; publishes product KPIs (quality, throughput, user adoption, ROI) and cost to serve (cloud/LLM tokens).
• Manages model retraining, decommissioning, and lifecycle optimization.
• Owns TCO and budgets for AI products, including cloud, model hosting, labeling, and commercial LLM usage; leads build/buy/partner analyses; negotiates vendor MSAs/BAAs with measurable SLAs.
• Leads continuous improvement efforts for AI tools and processes.

Qualifications

• Bachelor's degree in Healthcare management, mathematics, economics, data science, engineering, or other quantitative data and analytics field (or 4 years relevant professional experience in lieu of degree).
• 7 years in product management, with 3 years leading AI/ML products (supervised/unsupervised and/or GenAI/RAG) in a regulated or safety‑critical environment.
• Epic certification (Resolute HB and/or Resolute PB, Prelude, Cadence).

Requirements

• Epic certifications in the following Applications: HIM, EpicCare, Ambulatory, HOD, Charge Router, Tapestry, Referrals and Authorizations.

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules.