[Hiring] Product Manager @Turnitin, LLC

Role Description

As a Product Manager on the Turnitin Feedback Studio (TFS) team, you will be responsible for delivering on opportunities to broaden and strengthen Turnitin’s value within our customers’ existing teaching and learning environments. This position requires both a strategic and detail-oriented Product Manager to lead the development of assignment workflows that support our product initiatives and integrate seamlessly with Learning Management Systems (LMS).

As Product Manager, you will work closely with various stakeholders, including UX, engineering, customers, sales, marketing, and support to ensure successful delivery of product features that align with our business goals and meet our customers' needs.

The ideal candidate will have an understanding of educational technology, user needs in academic settings, and proven ability to drive product development from concept to launch. We are looking for a talented communicator, who can translate customer needs and workflows into technical requirements and detailed backlogs for delivery. As a remote employee, the position requires exceptional team collaboration, self-motivation and ability to forge new relationships via synchronous and asynchronous technology.

Responsibilities:

• Work closely with key stakeholders to inform/develop/maintain the product strategy and roadmap for new capabilities in the Turnitin product portfolio.
• Proactively collaborate with engineering and UX to identify and manage requirements, build core capabilities, and efficiently solve for unique capabilities.
• Support engineering with clear, detailed requirements for product features and enhancements.
• Define, manage and report on roadmap status for assigned projects, ensuring alignment with company objectives and market needs.
• Analyze user feedback, data, and market trends to refine and improve product offerings.
• Ensure compliance with accessibility standards, data privacy regulations, and interoperability requirements.
• Work across teams to support releases, ensuring accurate market messaging, streamlined onboarding and informed, responsive support.

Qualifications

• 3-5 years of Product Management or equivalent experience.
• Bachelor's degree or equivalent experience.
• Extensive experience with Agile software development methodologies with direct experience creating and managing product backlogs.
• Able to partner with engineering to scope, plan, prioritize and ensure efficient delivery of product features.
• Experience working directly with customers to gather feedback, validate requirements and ensure post-release product satisfaction.
• Experience working with sales, marketing, customer success and executives to align product delivery with business strategy.
• Strong analytical skills with experience using metrics to drive product decisions and measure product performance.
• Experience working with cross-functional teams in a remote-first environment.

Requirements

• Bachelor and/or advanced degree in a related field (Computer science, business administration, instructional design, etc).
• Understanding of the educational technology landscape including experience with LMS systems such as Instructure Canvas, Blackboard Learn, D2L Brightspace, Moodle, Schoology, and others.
• Experience presenting on product releases or roadmaps at industry shows, webinars and internal meetings.
• Versed in user experience (UX) design, with hands-on experience creating wireframes and workflow diagrams.
• Experience working with APIs, LTI standards, and other integration technologies.
• Track record of managing and delivering software products that integrate with third-party platforms.

Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement
• Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution