[Hiring] Agency Product Owner @Old Republic Title

Role Description

The Agency Product Owner is accountable for translating Agency business needs and strategic priorities into meaningful technology features that solve business problems, improve the user experience, and create measurable product value. The role owns business priority and product direction throughout the Agile delivery process, balancing market needs, operational realities, user feedback, regulatory expectations, and technical considerations.

Working closely with stakeholders, Scrum teams, and cross-functional partners, the Product Owner turns the product vision and roadmap into a clear, transparent, and actionable backlog while supporting successful delivery, adoption, and continuous improvement.

Title Insurance industry experience is strongly preferred.

Qualifications

• Minimum three years of experience in title, settlement, Agency operations, a related field, or the settlement software industry is desired.
• Minimum two years of prior Product Owner or comparable product-delivery experience with demonstrated success is preferred.
• Working knowledge of Agile product development and the ability to contribute across discovery, planning, refinement, delivery, testing, release, and continuous-improvement activities.
• Experience preparing and managing product backlogs, epics, features, user stories, acceptance criteria, business requirements, and User Acceptance Testing.
• Ability to understand complex business processes and translate them into clear, actionable requirements for both technical and nontechnical audiences.
• SAFe, Scrum Alliance Product Owner, or comparable Agile certification is preferred.
• Proficiency with Microsoft Office applications and Outlook; experience with product, backlog, collaboration, or documentation tools is beneficial.
• Strong attention to detail and proven ability to manage multiple priorities, competing needs, dependencies, and deadlines.

Requirements

• Execute the technology product strategy in alignment with the approved product vision and roadmap, with a focus on delivering features that create business value and strategic market advantage.
• Communicate product vision, roadmap progress, sprint status, standards, decisions, risks, dependencies, and outcomes clearly to stakeholders and leaders.
• Serve as the business-side owner for prioritization, business value, and intended functionality of work assigned to the Agile team, making timely decisions and clearly communicating tradeoffs.
• Gain a deep understanding of all aspects of the products you are assigned to while always looking for opportunities for product innovation and enhancements based on your product knowledge.
• Develop, refine, prioritize, and maintain a visible and transparent product backlog aligned with product goals, stakeholder needs, dependencies, and delivery capacity.
• Translate roadmap features and business needs into well-defined epics, features, and user stories, including clear requirements, acceptance criteria, business rules, and expected outcomes.
• Prioritize user stories for the Scrum team and remain actively engaged throughout delivery to answer questions, clarify intent, remove business roadblocks, and protect alignment with the product vision.
• Lead or actively participate in Agile ceremonies, including stand-ups, backlog refinement, sprint planning, release planning, reviews, retrospectives, demonstrations, and broader project planning sessions.
• Monitor sprint progress and product risks; make informed scope and priority decisions and, when needed, recommend changes to protect value, quality, compliance, or delivery objectives.
• Coordinate and support User Acceptance Testing, including readiness, tester participation, issue clarification, acceptance decisions, and validation that the delivered solution meets defined business needs.
• Participate in end-user demonstrations, gather feedback, evaluate enhancement opportunities, and incorporate relevant insights into future backlog and roadmap decisions.
• Collaborate across development, design, operations, sales, marketing, compliance, and other business functions to deliver high-quality, consistent solutions for the organization’s users.
• Develop or support change management, communication, training, and business-readiness activities to promote adoption and prepare impacted teams for process or technology changes.
• Maximize the value delivered by the product team while encouraging collaboration, accountability, recognition, and continuous improvement.

Benefits

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets