[Hiring] AI Product Experience Strategist @GE HEALTHCARE

Role Description

The AI Product Experience Strategist will help GE HealthCare transform commercial and customer-facing workflows through artificial intelligence. This role sits at the intersection of product strategy, human-centered experience design, workflow transformation, and AI/agentic technologies.

The role will identify high-value opportunities to apply AI, redesign how people and technology work together, and translate those opportunities into intuitive, trusted, and measurable product experiences. This includes embedded and “headless” AI experiences that proactively surface insights, recommend actions, update information, and execute work within existing business workflows.

The successful candidate will help move the organization beyond adding isolated AI features toward creating AI-native products and experiences that reduce coordination overhead, increase customer-facing time, improve decision quality, accelerate speed to market, and deliver measurable business value.

Qualifications

• Bachelor’s degree in business, technology, design, engineering, computer science, or a related field.
• 3-5 years of experience in product management, digital experience, workflow transformation, enterprise technology, service design, or a related discipline.
• Experience redesigning complex enterprise workflows and translating them into intuitive user and customer experiences.
• Strong product thinking and the ability to connect user needs, business outcomes, technology capabilities, and measurable value.
• Experience leading cross-functional teams without direct authority.
• Ability to work effectively with senior business and IT leaders, technical teams, vendors, and frontline users.
• Strong communication, facilitation, storytelling, and executive presentation skills.
• Experience operating in a highly regulated, security-conscious, or data-sensitive environment.

Requirements

• Partner with business owners, Product Managers and users to identify high-friction, repetitive, decision-intensive, and manually coordinated workflows.
• Frame AI opportunities around measurable business and customer outcomes rather than technology capabilities alone.
• Assess process maturity, data readiness, integration requirements, value potential, risk, and responsible AI considerations.
• Develop opportunity hypotheses, experience concepts, value cases, and pilot recommendations.
• Maintain an AI experience opportunity backlog and provide inputs into product planning and investment decisions.
• Translate AI experience concepts into product requirements, journey maps, service blueprints, epics, user stories, acceptance criteria, and AI evaluation criteria.
• Partner with Product Managers and delivery teams to incorporate AI capabilities into product roadmaps and backlogs.
• Collaborate with UX, architecture, engineering, data and analytics, cybersecurity, quality assurance, legal, privacy, and compliance teams.
• Lead rapid prototyping, experimentation, and user validation to test desirability, usability, feasibility, and value.

Benefits

• Competitive benefits package, including medical, dental, vision, paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Life, disability, and accident insurance.
• Tuition reimbursement.