[Hiring] Transition Scheduler @Otterbein SeniorLife

Role Description

As a partner in Otterbein’s mission to enrich individual life journeys for all, the Transition Scheduler plays a vital role in ensuring continuity of workforce scheduling and staffing operations across Otterbein ministries experiencing scheduler vacancies or transitions. This position provides temporary scheduling support to ministries without dedicated onsite scheduling resources, helping maintain staffing stability, labor efficiency, and exceptional resident care. The Transition Scheduler collaborates closely with ministry leadership to ensure staffing needs are met. Through proactive communication, problem-solving, and operational excellence, this role supports Otterbein's values of Excellence, Integrity, Respect, Innovation, Compassion, and High Quality.

Key Responsibilities

• Provide interim scheduling support across multiple communities during vacancies, leaves of absence, transitions, and other workforce disruptions to ensure uninterrupted staffing operations.
• Develop, maintain, and manage master and daily staff schedules that align with staffing standards, productivity goals, census demands, and organizational policies.
• Monitor open shifts and coordinate coverage strategies with leadership teams and internal staffing resources to maintain appropriate workforce levels.
• Serve as a subject matter expert for scheduling systems, workforce management tools, labor analytics, and timekeeping processes.
• Analyze workforce trends, including attendance, overtime, staffing patterns, and productivity metrics, to identify opportunities for operational improvement and labor efficiency.
• Generate, interpret, and communicate workforce and labor reports, providing actionable recommendations to leaders based on data-driven insights.
• Train and support managers and ministry leaders on scheduling practices, workforce planning, labor management, and productivity measures.
• Partner with operational leaders to implement workforce strategies, develop action plans, and ensure compliance with scheduling policies and best practices.
• Lead scheduling transitions for newly acquired or affiliated communities and support onboarding, documentation, process standardization, and knowledge transfer activities.
• Act as the primary scheduling liaison between community leadership and Home Office teams, ensuring effective communication, operational continuity, and timely escalation of staffing risks or concerns.

Qualifications

• High School Diploma required, Associates degree preferred
• Proficient with Microsoft Outlook, Excel, Word, and HRIS or scheduling platforms
• Detail-oriented with excellent organizational and time management skills
• Strong interpersonal and communication abilities, both verbal and written
• Ability to work remotely and independently, manage multiple priorities, and meet deadlines
• A commitment to integrity, accountability, and continuous improvement

Benefits

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection
• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work