[Hiring] Scheduler @American Oncology Network

Role Description

• Schedule all appointments according to physician orders, outside testing, referrals, and for PET/CT radiology services.
• Act as liaison between the PET/CT Unit and our Clinics to ensure that all pertinent pre and post scanning data/information has been given to patients.
• Strong computer and telephone skills needed.

Qualifications

• High school education required.
• Experience in the healthcare field, preferably in a clinical setting.
• Procedure entry with experience in insurance requirements, medical terminology, and ICD9 and CPT coding.
• Excellent communication skills, attention to detail, and the ability to work independently.
• Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management, and organizational skills.
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Good command of the English language; second language is an asset but not required.
• Strong customer focus and ability to build an engaging culture of quality, performance effectiveness, and operational excellence.
• Effectively manages own time, conflicting priorities, self, stress, and professional development.
• Proficiency in MS Office Word, Excel, PowerPoint, and Outlook required.

Requirements

• Must be able to work effectively in a fast-paced, multi-site environment.
• Demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Less than 25% travel required.
• Standard core workdays/hours: Monday to Friday 8:00 AM – 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.