[Hiring] Senior Retail Operations Specialist @Co-op

Role Description

Federated Co-operatives Limited (FCL) is hiring a Senior Operations & Product Specialist, Produce on a temporary up to 12 months basis on our Consumer Products team. This position is a remote opportunity and can be based in Saskatoon, Regina, Edmonton, Calgary or Winnipeg with an annual travel of approximately 20%.

The Senior Operations & Product Specialist, with a focus on Produce, provides commodity-specific technical expertise and operational support to FCL, Zone Operations teams, and Local Co-ops by maintaining program manuals, standard operating procedures, training materials, and regulatory documentation while supporting troubleshooting and continuous improvement initiatives. In collaboration with Category Management, vendors, and Food Safety teams, they develop and enhance innovative produce programs and products that strengthen operational performance, food quality, consumer satisfaction, and overall business results.

What you’ll do:

• Provides technical and commodity expertise by maintaining training, recipe, formula, and operational resources, supporting Zone teams, and collaborating with Category Management to develop consumer-focused products and programs that enhance retail performance, profitability, and customer satisfaction as measured through surveys, scorecards, and focus groups.
• Collaborates with Category Management to support branded and private label product strategies, assortment planning, and SKU optimization to drive category growth and profitability, while partnering with Operations Advisors to execute merchandising standards, enhance sales and margins, support marketing initiatives, and participate in commodity, marketing, and operations meetings across FCL and Zone teams.
• Prepares and communicates merchandising plans for upcoming promotions, supports category merchandising initiatives, and collaborates on food store renovation and development projects by providing merchandising, equipment, and small wares recommendations that improve operational efficiency, differentiation, and financial performance.

Qualifications

• 6-9 years of relevant progressively responsible experience.
• Bachelor’s Degree in Business or Marketing (a combination of relevant education and experience may be considered).
• Experience working in Retail Operations/or Produce is preferred.
• Familiarity with Microsoft Office Programs and Genesis Software is considered an asset.
• A Food Safety Certification is required and can be completed during onboarding.

Benefits

• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
• As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.

Company Description

We help local Co-ops serve their communities by providing support and leadership to food, pharmacy, liquor and convenience stores, and by delivering quality products and exemplary customer service.

FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together.