[Hiring] Senior Production Control Technician @EagleView

Role Description

The Sr. Production Control Technician in Production Control establishes, coordinates, and monitors workflow digitally. We ensure the flow of files and information between and within departments. When a problem arises in the workflow, we offer first-level exception handling and escalation within the company, though not in areas that are customer-facing. Our success is measured by delivering accurate products in a timely manner. The day-to-day work is broken down into five main roles that every tech is trained on and expected to be able to plug and play between at any moment.

• Monitor digital workflow in real time
• Manage high-volume, hours-based SLAs
• Perform first-order exception handling (triage and resolution)
• Escalate blockers with clear documentation and urgency
• Maintain constant, clear internal communication
• Demonstrate strong time management and task-switching
• Support “plug-and-play” role rotation
• Protect accuracy while maintaining speed
• Contribute to workflow improvement and stability
• Assist with new or evolving workflows as needed
• Other duties as assigned

Qualifications

• Must have worked in Production Control with Eagleview for 2+ years
• Demonstrated ability to use a computer quickly and accurately in a fast-paced, deadline-driven environment
• Ability to work effectively in a fully remote environment
• Ability to prioritize and execute work to meet frequent, time-sensitive deadlines
• Clear, timely written communication and ability to coordinate with teammates
• High school diploma or equivalent (GED) acceptable
• The shift for this role will be 3PM PST to Midnight PST

Requirements

• Proficiency with Microsoft Office (especially Excel)
• Experience in a high-volume, deadline-driven environment
• Associate’s or Bachelor’s degree (any field) or relevant coursework/training
• Comfort working with large data sets
• Experience collaborating across teams using messaging and video meeting tools

Benefits

• PTO, Sick, and Parental Leave
• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Health Savings Account
• Life Insurance
• Employee Assistance Program
• Pet Insurance

Company Description

Eagleview is a leading provider of aerial imagery, property insights and software that transforms the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population.