[Hiring] Senior Manager, Operations & Internal Technology @RevolutionParts

Role Description

As the Senior Manager, Operations & Internal Technology, this role owns the systems, tools, and operational infrastructure that let RevolutionParts run day-to-day, managing the technology stack Revolutionaries depend on.

• Own end-to-end IT and systems administration (device provisioning, identity and access management, help desk support, and onboarding/offboarding technology processes).
• Evaluate and govern AI tool access and provisioning company-wide.
• Partner with functional leaders to redesign workflows, role definitions, and team structures around AI-augmented productivity.
• Act as subject-matter expert for training and enablement programs that raise AI fluency across the company.
• Serve as the internal point of contact for technology vendors and managed service providers on complex or high-risk technical issues.
• Conduct performance reviews and provide career development guidance for direct reports.
• Own the internal SaaS and business systems stack end to end.
• Own vendor relationship management, contract renewals, and technology purchasing recommendations company-wide.
• Build and maintain a company-wide technology spend and license inventory.
• Identify, design, and implement process improvements and workflow automation.
• Partner with pillar leads company-wide to document and standardize operational processes.
• Own device management, acceptable-use policy enforcement, and backup and business continuity protocols.
• Maintain and apply company knowledge of data security and access-hygiene best practices.
• Advise leadership in real time on technology, vendor, and access-related risk.

Qualifications

• 5 to 7 years of progressive IT, technical, or operations experience.
• 2-3 years of experience in Salesforce administration and development.
• 1-3 years experience gathering business requirements from cross-functional stakeholders.
• Strong knowledge of identity and access management, device management platforms, and core business SaaS administration.
• Experience managing vendor relationships and negotiating SaaS/technology contracts.
• Experience managing direct reports and developing team members.
• Excellent judgment operating with minimal oversight on technically and financially sensitive matters.
• Working knowledge of data security fundamentals and audit-readiness frameworks (SOC 2, ISO 27001) a plus.
• Degree in Information Technology, Computer Science, Business, or related field preferred.

Requirements

• Proven examples of using AI to improve outcomes in prior roles is expected.
• Using AI tools responsibly to accelerate research, analysis, documentation, and problem-solving.
• Exercising strong judgment around data privacy, accuracy, and ethical use.
• Continuously learning and adapting as AI capabilities evolve.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and dynamic work environment.
• Comprehensive employment package including competitive compensation, career development, benefits, 401K match, parental leave, and more.