[Hiring] Senior Manager of Business Operations @MasTec Inc

Role Description

Responsible for designing, creating, and maintaining operational and organizational processes that enable and support our goal of transforming the Renewable Services industry. Ensure processes proactively support and enhance a strong organizational culture that focuses on exceptional standards in safety, quality, and operational excellence.

Travel: Fargo office or open to remote.

Responsibilities

• Partner with Renewable Services (RS) senior leadership team.
• Serve as the RS internal change agent, championing MasTec Renewable Services’ need for efficient organizational wide financial processes.
• Lead the development of automated tools, online and mobile based applications, and tools to improve financial reporting within the project financial tracking tool and operational processes.
• Identify areas throughout the business that require methods and processes development and assist stakeholders with documentation, creation, and completion.
• Support business operations and stakeholders as needed for all process related improvements.
• Lead the improvement in the end of month Financial Reporting for the RS group.
• Design and deliver a monthly financial reporting process that is simple and effective.
• Demonstrate, where possible, the reduction of complexity and increases the ease of use and simplicity for business users.
• Lead KPI development for all business-critical data and lead regular report out of KPIs with action items, due dates, and owners.
• Create new reporting processes that meet the needs of MasTec Renewable Services as required and directed by Vice President of Renewable Services.
• Oversee the completion of QA/QC and repair completion reports for customer submittal in a timely manner.
• Support efforts to ensure proper documentation of repairs.
• Develop a strong understanding of composite materials, composite repairs, and manufacturing process.
• Ensure clear and compelling communications plans are implemented to support any methods and processes developed.
• Ensure all processes are communicated with impact across the RS team and ensure the operations team is trained on processes and changes before official handoff of implementation.
• Partner with field leadership proactively to ensure operational gaps in performance on existing work scopes are identified and develop corrective actions efficiently to resolve them.
• Ensure methods, processes, and ways of working are properly implemented and utilized by the field teams.
• Ensure and hold field leadership accountable for each project to have a Lessons Learned review capturing essential learnings and that the lessons learned are proactively shared with the RS Development and field teams.
• Partner with RS Development team and Operational Leadership during the bid stage to determine if MasTec Renewable Services has the appropriate documentation (Methods and Processes and/or Temporary Work Procedures (TWPs)) and/or “know how” for all work scopes.
• Ensure field teams and Operations Support leaders create TWPs for work procedures as needed.
• Conduct regular performance reviews with all direct reports delivering as required, proactive coaching, and direct constructive feedback to improve technical leadership and capabilities.

Qualifications

• Bachelor’s Degree in Business Operations, Finance or related field or seven years of related work experience, including financial reporting.
• Experience in Renewable Energy.
• Experience with all RS group’s service offerings.
• Experience with document control, quality, lean/six sigma, etc.

Requirements

• Ability and willingness to take initiative and work without direct supervision.
• Proficient in Microsoft Excel and Word.
• Strong organizational skills.
• Strong interpersonal, managerial, and leadership skills.
• Display and proactively encourage the delivery of results safely, with high levels of quality.
• Ability to multitask and prioritize work in fast-paced environment.
• Strong communication abilities when working with all levels of the organization.
• Ability to continually strive for operational excellence and efficiencies.
• Knowledge of all RS group’s service offerings.
• Ability to travel up to 30% of the time, if needed.

Working Environment

• When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
• This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.

Benefits

• Compensation $141k-$180k / year, commensurate with experience.
• Competitive pay with ongoing performance review and merit increase.
• 401(k) with company match & Employee Stock Purchase Plan (ESPP).
• Flexible spending account (Healthcare & Dependent care).
• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.
• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.
• Discounted National Gym Membership Network.
• Paid Time Off, Paid Holidays, Bereavement Leave.
• Military Leave, including Differential Pay and Benefits Continuation.
• Employee Assistance Program.
• Short and long-term disability, life insurance, and accidental death & dismemberment.
• Voluntary life insurance, accident, critical illness, hospital indemnity coverage.
• Emergency Travel Assistance Program.
• Group legal plan.