[Hiring] Regional Operations Director @Companion Pet Partners, LLC

Role Description

We're seeking a Regional Director of Operations to lead and optimize operations across our veterinary clinic locations in Arizona and Texas. Reporting to the Chief Operating Officer, you'll oversee significant P&L responsibility while driving operational excellence and business growth across our multi-site network. This remote position requires 70% travel throughout Arizona and Texas to ensure hands-on leadership and support at each location. You'll be responsible for implementing best practices, developing high-performing teams, and ensuring exceptional patient care and client service standards across all clinics.

What Success Looks Like

• Financial Performance: Optimize operations across a substantial portfolio while identifying growth opportunities and improving profitability.
• Team Excellence: Develop and elevate hospital managers and their teams, creating a pipeline of talent and fostering high engagement across 12 locations.
• Operational Efficiency: Streamline workflows, implement best practices, and leverage data to drive continuous improvement in patient care and client satisfaction.
• Strategic Growth: Collaborate with executive leadership to identify expansion opportunities and execute regional initiatives.
• Quality & Compliance: Ensure all locations maintain the highest standards of veterinary care while meeting regulatory requirements.

Qualifications

• 3+ years of multi-location operational leadership experience managing distributed teams.
• Experience overseeing operations in service-based industries with focus on customer satisfaction.
• Strong analytical and problem-solving skills with ability to optimize complex workflows.
• Excellent communication skills to engage and influence stakeholders at all levels.
• Proven change management expertise in fast-paced environments.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or related field preferred.
• Minimum 3 years of progressive leadership experience in multi-site operations, veterinary or healthcare preferred.
• Licensed DVM in good standing, preferred.
• Track record of managing P&L responsibility and achieving financial targets.
• Experience leading teams of 50+ employees across multiple locations.
• Phoenix, AZ residency preferred (relocation assistance available for the right candidate).

Benefits

• Base salary ($120,000 - $150,000) plus annual performance bonus opportunity.
• Medical, dental, and vision insurance; 401(k) with company match; PTO.
• Work from home with provided technology and expense reimbursement for travel.
• Lead a substantial region with significant budget responsibility and strategic impact.
• Join a 600+ employee organization dedicated to providing exceptional veterinary care.
• Assistance available for the right candidate moving to Phoenix.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.