[Hiring] Premium Operations Coordinator @Symetra

Role Description

As the Premium Operations Coordinator, you are responsible for reviewing and processing new business and/or in-force incoming funds received daily. In addition to completing multiple individual and group task assignments across multiple divisions, you will reconcile what you have processed every single day, including problem solving to resolving any discrepancies. This role supports multiple work types and service-level expectations, with ongoing opportunities to cross-train and expand your knowledge across Premium Operations.

What you will do

• Review paper and electronic funds for negotiability
• Allocate remittance back up to accurately create entries into the appropriate systems
• Reconcile daily transactions and resolve discrepancies
• Contribute to the maintenance of accurate records
• Assist with administrative assignments and projects as business needs change
• Provide backup support across multiple operations tasks
• Adhere to service level agreements

Qualifications

• Passionate about precision, with a strong dedication to financial accuracy
• Comfortable working with numbers, payments, and detailed account information
• Quick to spot discrepancies and persistent in finding the cause
• Organized across multiple assignments, systems, and service level agreements
• Accountable for balancing daily work and issue resolution follow-up
• Diligent when shifting priorities or providing backup support
• Confident working independently with the ability to ask for support when needed
• Effective at communicating and collaborating with team members and internal business partners

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

Company Description

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price; we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.