[Hiring] Operations Coordinator @ICF

Role Description

The Operations Coordinator, Program Operations supports the implementation of ICF’s utility-sponsored energy efficiency programs, focusing on commercial building systems and energy-efficient technologies. This entry-level role plays a crucial part in ensuring the efficient and effective management of energy and environmental programs by:

• Identifying opportunities for process improvements
• Sharing best practices
• Collaborating with cross-functional teams

This position offers opportunities to build technical and consulting skills, gain exposure to major initiatives, and contribute to impactful energy solutions. By leveraging ICF’s deep understanding of client needs and emerging technologies, the Operations Coordinator helps deliver high-quality services that support energy efficiency goals.

This position will support client work in the southeast, including Mississippi and South Carolina. Preference for individuals in those states or individuals in the central or eastern time zone. Work is fully remote. The anticipated pay for this position is in the $60K range.

Qualifications

• Bachelor’s degree in a relevant field or Associates degree with a minimum of 2 years of work experience.
• Strong time management, communication, and organization skills.
• Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel.
• Outstanding analytical, writing, and communication skills.
• Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).
• Experience with Power BI (or similar data visualization tool).
• Experience with advanced Microsoft data software such as SharePoint Lists and Power Automate Bot and Third-Party Applications.

Requirements

• Application review and compliance tracking
• Team collaboration and stakeholder communication
• Data analysis and reporting
• Process documentation and improvement
• Strong time management and organizational skills
• Advanced proficiency in Microsoft Excel
• Analytical thinking and problem-solving
• Effective written and verbal communication

Benefits

• Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs in all phases of the application and employment process.
• Pay range for this position based on full-time employment is: $61,232.00 - $104,094.00.